Universal Banker I - PART TIME

Kearny Bank•Clifton, NJ

37d•$21 - $25

About The Position

Responsible for providing exceptional service to all existing and potential clients. Will manage the full client experience efficiently, identifying sales opportunities, making referrals and handling service transactions.

Requirements

High school diploma or equivalent with at least one year of cash handling experience.
Previous client service experience or a strong desire to work in the service industry.
The ability to develop a complete working knowledge of the teller system including the use of a PC and calculator, as required to efficiently perform the job.
Position requires flexibility and willingness to occasionally travel to other locations/branches; must work Saturdays.
Ability to meet/exceed client experience needs, identify client/project needs.
Strong team player.
Ability to act with integrity, demonstrate adaptability, work commitment and maintain a positive performance in all situations.
Working knowledge of Microsoft Excel, Word, Access and Outlook.
Ability to interact effectively and tactfully with all levels of the Bank.
Ability to read, write and speak clearly.

Responsibilities

Develop, expand and manage consumer and business account relationships, concentrating efforts in meeting client needs for financial products.
Actively participate in ongoing training and regular sales meetings. Willing to be cross-trained to perform duties necessary to assist clients when management is not present.
Process a variety of routine and complex transactions such as account opening and closing, processing deposits, withdrawals, loan payments and transfers.
Assist with the daily operations of the branch including reporting, audits, ATMs, coin machines and the main cash vault. Prepare cash for shipments and ordering cash/coin for the branch as needed.
Demonstrate knowledge of policies and procedures and the ability to apply this knowledge in real situations.
Process client transactions according to the Bank's policies and procedures.
Ensure regulatory requirements such as Anti Money Laundering and BSA are adhered to.
Build client loyalty through courteous, professional service according to the Bank's established Sales and Service Standards.
Maintain knowledge of all Bank products and services to effectively promote the Bank to clients.
Identify clients' needs and make appropriate referrals of products and services while executing a smooth transition of client to platform personnel.
In the performance of respective duties, must maintain knowledge of and ensure compliance with Bank Secrecy Act regulations and all other regulatory, security and bank policies.
Perform other duties as may be assigned.