Unit Secretary, Medical Surgical Unit

RWJBarnabas Health•Newark, NJ

38d•$20 - $20•Onsite

About The Position

The Unit Secretary is responsible for a wide range of administrative and unit support activities to facilitate the efficient workflow of a patient unit.

Requirements

High School graduate or equivalent
Familiar with Microsoft Office Word Excel Outlook
Candidates must have familiarity with office equipment such as copier and fax machines or demonstrate willingness to learn

Responsibilities

Answer screen and transfer inbound phone calls receive and direct the flow of patients visitors and physicians as well as respond to patient call bells
Conduct environmental rounds stock supply closet complete assignment board answer phones and call bells print daily census complete patient rounds file diagnostic reports
Answers telephone and intercom in a polite manner and communicates information to appropriate personnel or family
Contributes to the unit s overall patient satisfaction score by doing regular rounding escalation of complaints and providing service recovery
Performs chart maintenance and chart assembly/chart thinning according to policy
Promotes patient flow efforts by actively participating in patient movement and escalating barriers to management
Promotes patient satisfaction through individual activities as evidenced by feedback from patients and families
Transcribes physician orders
He She is responsible for retaining correct and appropriate medical information in the medical record facilitating accommodations for the special needs of patients by ordering supplies equipment specialty beds and inventory to provide for those needs
Collaborate with other departments to coordinate and prioritize the movement of patients on admission through discharge by acting as the gatekeeper of the unit
The environment of the unit is the responsibility of the Unit Secretary
Inputting computerized maintenance work orders keeping the hallways and patient rooms clear of clutter returning specialty equipment when not in use is routine
Ensure that patient rooms are in a constant ready state by expediting discharged patients and making rooms available for new admissions as soon as possible
The Unit Secretary will work autonomously under the immediate supervision of the Director of Patient Care following up on phone messages from physicians and proactively ensuring that patients and families are being cared for properly
The Unit Secretary will participate in staff meetings patient rounding sessions and audits in order to address unit needs based on patient census and acuity changes
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job

Benefits

Paid Time Off including Vacation, Holidays, and Sick Time
Retirement Plans
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Disability and Life Insurance
Paid Parental Leave
Tuition Reimbursement
Student Loan Planning Support
Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Community and Volunteer Opportunities
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