Unit Secretary

Lifepoint Health • El Paso, TX

12d

About The Position

The Unit Secretary provides administrative support for scheduling, admitting, medical records, discharge planning, and secretarial functions for the department as well as limited patient related activities for the following patient populations: Adolescent (12 – 18 years), Adult (18 – 65 years) and Geriatric (65 and over), and occasionally, Neonate/Infant (birth – 1 year), and Pediatric (1-12 years). Functions in a multi-skilled environment that requires application of customer service clerical skills with some patient related activities.

Requirements

• High School Diploma or GED
• Ability to work with minimum supervisory guidance and exercise independent judgment (anticipates needs before they arise)

Responsibilities

• Demonstrates understanding of hospital/departmental specific policies and procedures.
• Greets and escorts patients/families/visitors to appropriate areas of the hospital.
• Understands patient safety procedures including those related to restraints, seizures and fall precautions.
• Adheres to patient safety procedures when involved in patient transport.
• Assists in the discharge planning process by collecting appropriate information, communicating with appropriate agencies and scheduling procedures on assignments.
• Schedules an admission, creates a reservation and assigns a bed on the system if appropriate.
• Responds to patient call lights and triages simple versus complex requests/may assist licensed staff and C.N.A as directed.
• Performs basic guest relation tasks such as arranging guest trays, collecting, securing or locating patient valuables, provide consent forms, and make arrangements for family accommodations.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees