Unit Secretary-- Emergency Department

MultiCare Health System • Yakima, WA

5h • $21 - $30 • Onsite

About The Position

The Emergency Department Unit Secretary is responsible for facilitating communication and ensuring the smooth operation of the emergency department. This position involves administrative support, patient interaction, and collaboration with medical staff to enhance patient care and departmental efficiency.

Requirements

• High school diploma or equivalent required; associate degree or medical office training preferred.
• Previous experience in a healthcare setting, especially in emergency services, is highly desirable.
• Proficiency in Microsoft Office and hospital EMR systems.
• Strong communication, organizational, and multitasking skills.
• Ability to remain calm and professional in a fast-paced, high-stress environment.

Responsibilities

• Greet and assist patients, families, and visitors in a professional and compassionate manner.
• Answer and direct phone calls; relay messages to appropriate personnel.
• Maintain and update patient records in the hospital’s electronic medical record (EMR) system.
• Schedule appointments, tests, and procedures as directed.
• Coordinate communication between ED staff, other hospital departments, and external providers.
• Prepare and distribute reports, forms, and other documentation as needed.
• Monitor inventory and order office supplies for the department.
• Ensure confidentiality and compliance with HIPAA regulations.

Benefits

• We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.
• Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future
• Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED