Unit Secretary - Neonatal Intermediate PT, Night

Prisma Health • Greenville, SC

11h • Onsite

About The Position

Under the direction of a Registered Nurse, the Unit Secretary provides excellent customer service while performing clerical and administrative services. This role involves general reception duties at the nurse's station, including greeting visitors and responding to patient calls. The Unit Secretary is also responsible for monitoring, ordering, and stocking supplies, and maintaining a safe work environment for patients, visitors, and staff. A key aspect of the role is establishing and maintaining excellent rapport with Registered Nurses, providers, hospital staff, patients, families, and visitors. All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.

Requirements

• Unit Secretary training program or unit-based on-the-job training
• No experience required.
• In lieu of Unit Secretary training, will accept 6 months experience in a related healthcare setting or field or as an Administrative Assistant.
• In lieu of a US training course or 6 months healthcare or clerical experience, will accept completion of nursing fundamentals course.

Responsibilities

• Performs effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner.
• Participates in patient care rounding in collaboration with unit staff to include daily introductions to patient/families with the use of AIDET.
• Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager.
• Unit operation responsibilities include but not limited to daily monitoring of supplies, ordering office supplies, ordering special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.
• Performs general reception and clerical duties at the nurse’s station, including responding to patient calls via intercom or in person.
• Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
• Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards.
• Monitors designated patient safety systems for alerts and immediately notifies the appropriate RN.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed