Unit Secretary - Emergency Room

Lifepoint Health • Mcminnville, OR

1d

About The Position

At Willamette Valley Medical Center, we are committed to empowering and
supporting a diverse and determined workforce that can drive quality,
scalability, and significant impact across our hospitals and communities. In
your role, you’ll support those in our facilities who interface with and provide
care to our patients and community members. We believe that our collective
efforts will shape a healthier future for the communities we serve.

A Unit Secretary who excels in this role:

Provides administrative support for scheduling, admitting, medical records,
discharge planning, and secretarial functions for the department. Performs
limited patient-related activities for the following populations: Adolescent,
Adult, and Geriatric; occasionally Neonate/Infant and Pediatric. Functions in a
multi-skilled environment requiring customer service and clerical skills with
some patient-related activities. Reports to the Director or Manager of
Department.

Requirements

• High school diploma required; two years of college-level education preferred.
• Prior hospital experience preferred.
• Computer experience required; EMR/electronic documentation familiarity desirable.
• Ability to speak and write concisely, knowledge of medical terminology desirable.
• Works effectively with all levels of medical personnel, patients, and families; strong customer service; reliability and attention to detail

Responsibilities

• Demonstrates thorough knowledge of hospital and departmental policies and procedures, ensuring compliance in daily operations.
• Manages incoming calls within the department, efficiently routing calls to appropriate personnel and assisting with problem-solving and de-escalation as needed.
• Coordinates patient transfers, including communication and arrangement with receiving facilities.
• Arranges transportation for patients upon discharge, ensuring timely and appropriate services.
• Performs clerical duties including document preparation, organization, and processing of physical charts for medical records.
• Coordinates consultations with external providers and facilitates communication between consulting providers and Emergency Department physicians.
• Adapts effectively to a fast-paced, dynamic healthcare environment.
• Participates in performance improvement initiatives and ongoing education to support professional development and departmental goals.
• Maintains consistent, reliable attendance and punctuality.
• Performs additional duties as assigned to support departmental operations.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and a minimum of 10 days of paid time off per year (for full-time employees) as well as 8 paid holidays per year.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED