Unit Operations Coordinator (UOC) - Medical Unit

Glens Falls Hospital•City of Glens Falls, NY

13d•$20 - $28

About The Position

The Unit Operations Coordinator will be a support position directly to the Medical Surgical unit . The primary function is to support the department with coordination of daily unit operational duties, including but not limited to data management, routine compliance reports, correspondence with staff and leaders, coordination and preparation for orientation, meetings, in-services, and education events, supports the learning management system, student placements, the American Heart Association program, and provides clerical support to all members of the department.

Requirements

Degree in secretarial science or business administration preferred
Three years recent experience in administrative/secretarial support position
Two years’ experience in a hospital or health care environment
Experience in scheduling preferred
High school diploma or GED required, Associate’s Degree preferred
Excellent communication skills, verbal and written
Ability to organize work in a self-directed manner
Ability to define problems, and deal with complex variables
Computer proficiency with Word, Excel, Power Point and manages spreadsheets
Ability to read, analyze and interpret collected data, draw conclusions, and applies concepts using concreate or abstract variables
Skill in conflict resolution
Ability to be effective with diverse educational, cultural, spiritual and socioeconomic backgrounds
Ability to work cooperatively with hospital personnel in a manner that builds team spirit

Responsibilities

Manages nurse resident schedules utilizing Clarvia and Kronos with UOCs, CNEs and outside departments – supporting day-to-day schedules and changes as well as supporting payroll needs excluding final payroll approval
Manages Bridge to Practice classes by scheduling, updating, tracking, and recording attendance
Tracks preceptors in Clairvia and collaborates with UOCs to ensure preceptors are accurately and timely assigned to nurse residents
Manages the distribution and tracking of Nurse Residency Program Tools and Reports
Assists with facilitating Nurse Resident Interviews
Assists with PTAP accreditation standards as directed by the NRP & Specialty Track Coordinator
Assist with program marketing materials & recruitment strategies
Assists with scheduling specialty track classes (e.g., critical care alliance, ECG classes, etc.)
Assists with ANA Mass accreditation standards
Assists with Student placements & annual student/instructor orientation
Collaborates in making courses and course content functional in LMS
Collaborates with Office Manager to address and resolve LMS issues
Assists Clinical Nurse Educators and others with running reports, data entry, and building classes in the LMS
Ensures quality, reliability, and accuracy of all reports, classes, and certificates uploaded to the LMS
Supports clinical orientation by identifying, planning, and assigning new employees with initial EMR training classes (Post-EPIC go-live facilitator for ongoing initial training needs)
Assists with ongoing clinical orientation through record keeping, data entry, and scheduling classes
Supports initial onboarding by assigning LMS modules, creating and revising paperwork, requesting access through the IT portal, managing calendar invites and scheduling presenters
Assists with ongoing education events through record keeping, data entry, and scheduling