Unit Manager, Quality

New Hampshire Ball Bearings, Inc.Peterborough, NH
5hOnsite

About The Position

Responsible for leading all quality assurance and control activities within a designated manufacturing unit. This role ensures strict compliance with aerospace industry regulations (e.g., AS9100, NADCAP, FAA) and customer-specific requirements, while collaborating with cross-functional teams to drive continuous improvement and a zero-defect culture.

Requirements

  • Thorough working knowledge of AS9100, ISO 9001, AS9102 (FAI), and NADCAP
  • Familiarity with regulatory requirements (e.g., FAA, EASA).
  • Expertise in GD&T(Geometric Dimensioning and Tolerancing).
  • Proficiency with quality tools and methodologies (Root Cause Analysis, FMEA, SPC, APQP) and experience with ERP/QMS software systems.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent problem-solving and analytical abilities with attention to detail.
  • A commitment to fostering a culture of quality and continuous improvement.
  • Bachelor's degree in Engineering, Quality Management, or a related technical field is typically required.
  • Relevant experience in quality management within an aerospace or defense manufacturing environment, including supervisory experience.

Nice To Haves

  • ASQ certifications (CQE, CQA) or Six Sigma Green/Black Belt certification.

Responsibilities

  • Quality Management System (QMS) Maintenance: Implement and maintain the unit's QMS in alignment with standards such as ISO 9001, AS9100, and NADCAP.
  • Compliance and Auditing: Lead and coordinate internal, customer, and regulatory audits (e.g., FAA, EASA) and ensure the timely closure of corrective actions.
  • Nonconformance Management: Oversee nonconformance investigations, Material Review Board (MRB) activities, and the implementation of robust Root Cause Corrective Actions (RCCA).
  • Inspection and Testing: Manage and provide technical guidance to quality technicians and inspectors, overseeing the inspection of incoming materials, in-process production, and final products to ensure conformance to drawings and specifications.
  • Continuous Improvement: Promote and lead continuous improvement initiatives using quality methodologies such as Lean, Six Sigma, APQP, FMEA, and SPC to reduce defects, scrap, and rework.
  • Documentation and Traceability: Maintain meticulous quality documentation, inspection records, and ensure full product traceability for all manufacturing processes.
  • Collaboration and Leadership: Collaborate effectively with engineering, production, and supply chain teams to integrate quality requirements, resolve issues, and ensure quality compliance across departments.
  • Supplier Quality: Support supplier quality management activities, including supplier assessments and corrective actions for non-conforming materials.
  • Reporting: Monitor, analyze, and report on key quality performance indicators (KPIs) to unit and senior management, using data-driven problem-solving to improve performance.

Benefits

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
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