Unit Manager Case Management

LifeView Group • Crestview, FL

78d

About The Position

FamiliesFirst Network provides foster care, adoption and child welfare services in Escambia, Santa Rosa, Okaloosa and Walton counties. The nonprofit’s specialized team is passionate about helping abused and neglected children and their families. FamiliesFirst Network collaborates with partners throughout the state, in Northwest Florida’s four-county area and within our faith-based communities to ensure the safety and well-being of children. Learn more at FamiliesFirstNetwork.org. This is a highly responsible mid-management position, which manages the work of counselors within the child protection system. This position requires a working knowledge of state and federal laws, administrative rules and regulations pertaining to the mission of child protective services, Department of Children and Families Operational Procedures and Lakeview Operational Procedures. The incumbent will supervise case managers’ work with children and their families; work closely and act as a liaison with, The Department of Children and Families Child Protection Investigations, Children’s Legal Services, courts and community providers. The Team Supervisor will be an expert in the program area assigned, use systematic planning, tracking and problem solving processes, manage conflict resolution, develop community relations and promote the professional development of employees.

Requirements

• Master’s Degree and at least two (2) years experience in human services or child welfare programs.
• A Bachelor’s degree and four (4) years of experience in human services or child welfare programs may be substituted.
• A doctorate may be substituted for one (1) year of the required experience.
• Certification as a Child Protection Professional Supervisor. If not certified, must complete certification within one (1) year of employment.
• Must be able to pass organization screening requirements, including state or federal background screenings as appropriate.
• Must possess a valid driver’s license from the state in which you reside, a good driving record and be insurable under the corporate policy.

Responsibilities

• Manage the work of counselors within the child protection system.
• Supervise case managers’ work with children and their families.
• Act as a liaison with The Department of Children and Families Child Protection Investigations, Children’s Legal Services, courts and community providers.
• Use systematic planning, tracking and problem solving processes.
• Manage conflict resolution.
• Develop community relations.
• Promote the professional development of employees.

What This Job Offers

• Career Level: Mid Level
• Education Level: Master's degree
• Number of Employees: 1,001-5,000 employees