Unit Coordinator - Behavioral Adult Unit/Full Time, Days

Baptist Health Care • Pensacola, FL

2d

About The Position

The Unit Coordinator is a key player in coordinating the activities of the patient care unit. This position positively interacts with patients promoting a welcoming environment. This position is primarily responsible for answering the telephone, greeting visitors, transcribing doctors' orders, facilitating consults and family meetings while providing clerical support to the clinical teams.

Requirements

• Minimum Education High School Diploma or Equivalent
• Required Licenses and Certifications Non-violent crisis intervention (CPI) within 90 Days
• Required Licenses and Certifications Ukeru User Certification (UKERU_CERT) within 90 Days
• Ability to communicate effectively and document information accurately.
• Ability to deal efficiently and effectively with a wide variety of individuals.
• Knowledge of basic medical terminology.
• Basic computer knowledge.

Responsibilities

• Customer service: Demonstrates the ability to establish effective professional relationships with members of the interdisciplinary team.
• Finds out a contact person in various internal departments and begins to establish rapport and professional relationships
• Uses computer to complete assigned tasks.
• Acts as a resource person to nursing staff and support services.
• Is concise when relaying information to other professionals regarding patient issues, clarifies information when uncertain.
• Completes assigned reports accurately and efficiently.
• Instrumental in ensuring accuracy of information given to the physician.
• Updates census board to reflect changes in patient safety per MD orders in a timely manner as to not interfere with patient care.
• Facilitates MD Social Worker/Therapist appointments and consults.
• Responds decisively with follow-up action to patient and visitors complaints and concerns.
• Manages up issues that are not immediately resolved to charge nurse, clinical manager/director.
• Receives and directs phone calls and serves as the receptionist for the department.
• Answers call buttons.
• Acts as resource person to patients, families, nursing staff, and support services in the unit.
• Operates a variety of office equipment effectively.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees