Unit Coordinator | PACU | MGH
About The Position
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Sat and Sun 7a -730P Job Summary JOB DESCRIPTION SUMMARY Essential Functions (Key Roles & Responsibilities) Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department. Performs clerical and other duties to assist in the general administration of the floor or unit. Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner. Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit. Schedules consultations, tests, procedures, and patient transport to other departments. Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughout the unit. Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs. May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department Performs other duties as assigned Complies with all policies and standards Qualifications JOB DESCRIPTION QUALIFICATIONS High School Diploma or Equivalent Required Associate Degree Preferred Licenses/Certifications Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. Preferred Work Experience administrative support experience 2-3 years required Knowledge, Skills and Abilities Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. Proficiency in MS Office. Ability to proofread and edit written documents. Ability to use phone system. Managing one's own time and the time of others. Strong verbal & written communication skills. Strong interpersonal, written and oral skills. Ability to use standard office equipment. Familiarity with medical terminology. Additional Job Details (if applicable) Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to delivering our employees with an exciting and exciting career. Our culture is one of collaboration and innovation. We believe that by working together, we can achieve outstanding things. We are also committed to delivering our employees with a work-life balance that allows them to thrive both expertly and personally. If you are looking for an exciting and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work. Do you think you may be a good fit for New England's #1 Medical Center, based on U.S. News Best Hospitals for 2025-2026: Massachusetts General Hospital?
Requirements
- High School Diploma or Equivalent Required
- administrative support experience 2-3 years required
- Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
- Proficiency in MS Office.
- Ability to proofread and edit written documents.
- Ability to use phone system.
- Managing one's own time and the time of others.
- Strong verbal & written communication skills.
- Strong interpersonal, written and oral skills.
- Ability to use standard office equipment.
- Familiarity with medical terminology.
Nice To Haves
- Associate Degree Preferred
- Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. Preferred
Responsibilities
- Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians.
- Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information.
- Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers.
- Also expected to provide outstanding services for every customer interaction.
- Performs clerical and other duties to assist in the general administration of the floor or unit.
- Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
- Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
- Schedules consultations, tests, procedures, and patient transport to other departments.
- Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughout the unit.
- Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
- May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.
- Performs other duties as assigned
- Complies with all policies and standards
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
