MGH Unit Coordinator | Cardiac Surgical Stepdown

Mass General Brigham•Boston, MA

2d•$19 - $27•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Cardiac Surgical Step Down unit is seeking an administrative professional, to give support to unit-based and hospital-wide clinicians and staff in an inpatient unit. The candidate must have Weekend Day and Evening shift availability. Ellison 8, is a thirty six bed adult Cardiac Surgical Step Down Unit., located in Boston, MA. Patients are primarily admitted post operatively from the Cardiac Surgical Intensive Care Unit. Patients are also admitted pre-op for cardiac surgery. Common diagnoses include coronary artery disease, valvular heart disease, aortic disease, congenital heart disease, lethal arrhythmias, S/P coronary bypass graft, S/P valve replacement, ACID placement, and permanent pacemaker placement. Schedule: Saturday Evenings 3pm-11pm AND Sunday 7am-7:30pm Mandatory Holiday shifts per month. Highly considered applicants for this position must be able to provide coverage at the times specified, every weekend. What do we have to offer? Work/Life: Weekly Salary, paid training, discount MBTA and market-leading shift differential on evening, nights, weekends for candidates seeking a balance to thrive professionally and personally. Growth: Career and skills development programs available, as well as an opportunity to work administratively in medicine, or to start a career in medical administration. Award Winning: #1 Best Regional Hospital and on “America’s Best Hospital” in Boston, Massachusetts from U.S. News Best Hospitals for 2025-2026. Employee-centric: As the #1 employer in Massachusetts, applicable hires are offered full benefits, perks, childcare coverage options, retirement programs, which are industry-leading and centered around your importance to this field. This position is applicable to a Referral Bonus for MGB Employees! Job Summary Summary Provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department. Does this position require Patient Care? No

Requirements

High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred
Administrative support experience 2-3 years required
Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
Proficiency in MS Office.
Ability to proofread and edit written documents.
Ability to use phone system.
Managing one's own time and the time of others.
Strong verbal & written communication skills.
Strong interpersonal, written and oral skills.
Ability to use standard office equipment.
Familiarity with medical terminology.

Nice To Haves

Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred

Responsibilities

Performs clerical and other duties to assist in the general administration of the floor or unit.
Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
Schedules consultations, tests, procedures, and patient transport to other departments.
Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.