Unit Clerk/CSR Patient Care Unit 1-4

Trinity Health

7d•$18 - $25•Onsite

About The Position

MISSION STATEMENT: We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. POSITION SUMMARY: Performs all Unit Clerk duties including, but not limited to: typing and PC applications, filing, business machine functions, telephone and written communications, and assists in the facilitation of quality patient care.

Requirements

High school graduate or equivalent, business school or formal secretarial training a plus.
One to two years’ minimum experience required.
PC and appropriate software knowledge, knowledge of office equipment and supplies.
A solid understanding of department related terminology.
Good communication skills both oral and written as well as good interpersonal skills required.
Customer service oriented.
Service specific skills.

Nice To Haves

Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.

Responsibilities

typing and PC applications
filing
business machine functions
telephone and written communications
assists in the facilitation of quality patient care
Maintains files in a timely and organized fashion.
Drafts memos and other correspondence after receiving general Instructions.
Answers the telephone and routes to the person. When personnel are unavailable for telephone calls, records and delivers messages.
Greets visitors and ensures that each person waits in comfort with definite expectations of when and how they will be served.
Sorts and distributes departmental mail to members of the service.
Arrives at the job, appointments and meetings on time, dressed in hospital approved attire.
Presents self in a professional manner (neat, clean, appropriately dressed).
Works to the best of his/her ability. Flexible, adaptable to change,
Follows rules, policies and directives and seeks clarification if necessary.
Exhibits a commitment to teamwork, follow instructions and completes tasks in a timely and efficient manner.
Interacts with others in a positive and friendly manner.
Projects positive image of self and hospital. Adheres to the organizational rules outlined in the employee handbook.
Adheres to hospital confidentiality statement.
Complies with expectations and duties established by each clinical unit/division in support of clinical staff and patients.