Unit Chief, Watch Commander

Texas A&M University System•Austin, TX

16h•Onsite

About The Position

The Texas Division of Emergency Management (TDEM) is an emergency response entity, and this status can affect working hours, travel and changes in duties as needed. This position performs complex (journey-level) managerial work administering the State Operations Center Watch Section of TDEM. The role involves establishing goals and objectives; developing guidelines, procedures, policies, rules, and regulations; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating business function, division, or department activities; and developing and evaluating budget requests. The Unit Chief plans, assigns, and supervises the work of others. During periods of increased readiness levels, weekends, and holidays, the position performs disaster response coordination work in the Watch and will be assigned 24/48 hr. Shifts. The role operates under minimal supervision, with moderate latitude for the use of initiative and independent judgment. The incumbent must carry and use an agency-assigned cellular phone to be available to TDEM leadership and direct reports when immediate contact is required. This position supervises the Watch Managers, is considered at-will status, and serves at the discretion of the head of the agency. The salary is a fixed rate. This position is located on-site and is not subject to telecommuting.

Requirements

Bachelor’s degree in an applicable field or an equivalent combination of education and experience.
Minimum of seven (7) years’ progressively responsible experience in program or business management of a metropolitan, state or public sector, or a military or large-scale industrial organization.
One (1) or more years of direct supervisory or management experience.
Working knowledge of, or the ability to rapidly assimilate information related to TDEM, Texas A&M University System, state and federal regulations, legislation, guidelines, policies, and procedures.
Knowledge of management and supervisory methods and principles, performance, and productivity standards.
Able to develop plans, policies, and procedures for efficient workflow and overall effectiveness.
Must exhibit integrity; provide clear direction to subordinates; promote teamwork and be able to motivate others to accomplish goals.
Ability to exercise poise, tact, diplomacy, and an ability to establish and maintain positive, working/professional relationships with internal/external customers.
Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness, or professionalism.
Must be able to construct and deliver clear, concise, and professional presentations to a variety of audiences and/or individuals.
Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner.
Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships, and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.
Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
Must be able to learn new software/systems.
Ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance, and dissemination of information.
Availability for after-hour, weekends and holiday work is required during increases in the SOC’s readiness levels for disaster response operations.
Complete and obtain certification in IS-100, IS-200, IS-700, IS-800 FEMA courses within twelve (12) months of employment and any other training as determined.

Nice To Haves

Five (5) years of operations in an operations center at metropolitan, state, military or large-scale industrial organization.

Responsibilities

Manage activities of section staff within the Watch of TDEM.
May operate as a SOC Manager on duty, day or night.
Provide support for P-Card transactions.
Provide support for Emburse Expense travel.
Oversee the preparation of management and productivity reports and studies.
Oversee special investigations, program analyses, research studies, and internal audits.
Establish goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; and manages evaluation activities.
Develop and implement techniques for evaluating business functions or division or department activities.
May develop and evaluate budget requests, monitors budget and grant expenditures, and makes adjustments as necessary.
Plan, implement, coordinate, monitor, and evaluate policies and procedures, and monitor compliance with policies and procedures.
Identify areas of needed change and make recommendations to improve operations.
Provide technical guidance for a business function, division, or department.
Represent the business function, division, or department at meetings, hearings, conferences, and seminars or on boards, panels, and committees.
May manage programs focusing on continuous process improvement.
Manages staff development plans and activities.
Plans, assigns, and supervises the work of others.
Conducts and prepares performance evaluations; takes or recommends appropriate disciplinary action when needed and guides the professional development of assigned employees.
Face-to-face and person-to-person interactions are required.
Maintains a regular course of attendance during authorized work schedule and work extended hours when needed.
Ability to travel 25%.
Performs related work as assigned.