Unit Assistant, Ortho PACU

AscensionIndianapolis, IN
1dOnsite

About The Position

Perform administrative and clerical duties in support of an assigned clinical area. Greet patients, visitors, and new admissions. Answer general inquiries and schedules patients for appointments. Answer, screen, and route telephone calls. Perform general clerical duties including filing, email correspondence, and mail distribution. Create various reports and documents as assigned. Help patients/residents with basic technology and social media. Communicate with patients, families, physicians and other healthcare team members about patient care. Perform unit safety checks. Assist with meeting patient needs and escalate as appropriate. May assist with meals, pass and collect trays, pass out activities, and transport patients/residents through facility. May assist with stocking supplies and keeping unit and patient rooms clean and orderly. May maintain staff schedules and timekeeping as assigned.

Requirements

  • BLS Provider preferred. American Heart Association or American Red Cross accepted.
  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Nice To Haves

  • Prefer Customer Service and Administrative experience in hospital setting.
  • Some computer application work required.
  • Must be able to manage multiple on-line applications at once.
  • Positive and professional interactions with multiple different healthcare disciplines and professional required.

Responsibilities

  • Perform administrative and clerical duties in support of an assigned clinical area.
  • Greet patients, visitors, and new admissions.
  • Answer general inquiries and schedules patients for appointments.
  • Answer, screen, and route telephone calls.
  • Perform general clerical duties including filing, email correspondence, and mail distribution.
  • Create various reports and documents as assigned.
  • Help patients/residents with basic technology and social media.
  • Communicate with patients, families, physicians and other healthcare team members about patient care.
  • Perform unit safety checks.
  • Assist with meeting patient needs and escalate as appropriate.
  • May assist with meals, pass and collect trays, pass out activities, and transport patients/residents through facility.
  • May assist with stocking supplies and keeping unit and patient rooms clean and orderly.
  • May maintain staff schedules and timekeeping as assigned.

Benefits

  • Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
  • Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
  • Time to recharge: pro-rated paid time off (PTO) and holidays
  • Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
  • Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
  • Family support: parental leave, adoption assistance and family benefits
  • Other benefits: optional legal and pet insurance, transportation savings and more
  • Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.
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