Unit Assistant Coordinator SNF

PRS Management, Inc.•Rio Rancho, NM

16h•$19 - $25•Onsite

About The Position

The Neighborhood Retirement Community is a beautiful CCRC in Rio Rancho, NM, a senior living community focused on compassionate care for residents and a supportive environment for staff. As part of the PRS network of nonprofit communities, it offers career growth opportunities. The role of Unit Assistant Coordinator (also referred to as Unit Secretary) involves receiving and coordinating incoming calls, ensuring timely and efficient fulfillment of resident and visitor needs, maintaining high customer service, participating in person-centered care activities, and facilitating information exchange between departments.

Requirements

Exceptional customer service, communication and organizational skills, especially with cognitively impaired residents
High attention to detail and accuracy
Ability to work and communicate effectively with others as well as function independently
Knowledge of and follow through with universal precautions

Nice To Haves

Minimum of 1 year experience in long-term care or a healthcare environment preferred

Responsibilities

Receiving and coordinating incoming calls
Ensuring that resident and visitor’s needs are being met in a timely and efficient manner
Maintaining a high level of customer service
Participating in person-centered, individualized care activities
Assisting in the continuity of the exchange of information between departments

Benefits

Medical Insurance: Choose from multiple plans for you and your dependents, effective the 1st of the month after hire, with premiums subsidized at 85-90 % for employees
Health Savings Account (HSA): We contribute $20.00 per pay period (24) to help cover your medical expenses. Funds roll over and are yours to keep!
Dental & Vision Insurance options with dental premiums subsidized at 90 % for employees
Life and AD&D Insurance: Company-provided coverage to help protect you and your loved ones
Paid Time Off (PTO): Use it as you earn it—take time off when you want. Earn up to 4 weeks of paid time off during your first year!
401(k) with 4% Employer Match: Boost your retirement savings with every paycheck!
PayActiv: Flexible access to earned wages
Pet Insurance: Keep your furry family members healthy with voluntary coverage
Employee Appreciation: We value and recognize your contributions through events, and other rewards that celebrate your hard work.
Resident Appreciation Bonus: An annual “thank you” from our residents recognizing your service and dedication.