Union Overnight Doorperson - The Rollins
About The Position
Greets prospects and residents as they enter the property, and ensures that prospects and visitors are comfortable while they wait to speak with a team member. Monitors guest traffic. Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary. Assists residents with the checking in or out of luggage carts. Monitors parking lot for team members and vendors. Monitors fire alarm panel and security cameras. Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours. Keeps a daily log of events and community security status. Reports any concerns to management. Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community. Assists in calling vendors for service tickets for laundry room services. Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors. Books freight elevator for move-in, move-out and furniture deliveries. clean and maintain elevators and lobby area
Responsibilities
- Greets prospects and residents as they enter the property
- Monitors guest traffic
- Answers phone calls and routes them to the appropriate team member
- Assists with completed service request call backs as necessary
- Assists residents with the checking in or out of luggage carts
- Monitors parking lot for team members and vendors
- Monitors fire alarm panel and security cameras
- Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
- Keeps a daily log of events and community security status
- Reports any concerns to management
- Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community
- Assists in calling vendors for service tickets for laundry room services
- Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors
- Books freight elevator for move-in, move-out and furniture deliveries
- Cleans and maintains elevators and lobby area
Benefits
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
- Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
- Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service!
- Additional vacation accrued with tenure.
- For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
