Union Overnight Doorperson - The Essex

Education Realty Trust Inc.New York, NY
66d$22Onsite

About The Position

Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources.

Responsibilities

  • Greets prospects and residents as they enter the office/leasing area, and ensures that prospects and visitors are comfortable while they wait to speak with a team member.
  • Monitors guest traffic.
  • Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
  • Assists residents with the checking in or out of luggage carts.
  • Monitors parking lot for team members and vendors.
  • Monitors fire alarm panel and security cameras.
  • Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
  • Keeps a daily log of events and community security status. Reports any concerns to management.
  • Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community.
  • Assists in calling vendors for service tickets for laundry room services.
  • Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.
  • Books freight elevator for move-in, move-out and furniture deliveries.

Benefits

  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
  • 401(k) with Company Match up to 6% of pay after 6 months of service.
  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
  • Employee Assistance Program.
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
  • Charitable giving program and benefits.
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