Unified Communications (UC) Engineer
About The Position
Unified Communications (UC) Engineer Candidates with proven depth creating solutions with Cisco Unified Communications Manager, VoIP, secure mobility, and collaboration will succeed in our organization. The selected candidate will design, build and deploy, and administer large scale voice networks and support multiple dispersed WAN connected sites. Engineers will be responsible for supporting their solutions throughout the IT project lifecycle, including requirements analysis, product integration, network baselining, development of IT roadmaps, and operations and maintenance support for a critical high visibility customer space.
Requirements
- Current CCNP Required
- Experience with Cisco Unified Call Manager / Cisco Meeting Server
- Experience with Cisco Jabber
- Experience with the configuration of voice end-point hardware
- Experience with managing work tasks via tools such as Jira
- System configuration based on security guidelines such as DISA STIGs
- CompTIA Security+ or similar for IAT Level II DoD 8570 certification
- Education: Bachelor's degree in Information Technology or related field
- Required Experience: 10+ years of related experience
- US Citizenship Required
- Work location is on-site in the Metro DC area (no telework or remote)
Nice To Haves
- Experience with Cisco Telepresence Management Suite and Cisco Expressways is desired
Responsibilities
- Designs and defines system architecture for Cisco based voice infrastructure and end-points
- Identifies and resolves technical problems related to the VoIP infrastructure
- Maintain the existing Cisco VoIP environment consisting of Cisco Unified Communications Manager and various customer devices
- Architecting solutions within the Cisco family of products that may include: CUCM, IM and Presence, Unity, Meeting Servers, Expressway, Meeting Management, Jabber client
- Migration of existing TDM solutions leveraging Session Border Controller technology
- Develop and document SOPs for engineers and end-users
- Collaborate with voice providers from other Government agencies and commercial partners
- Review completion and implementation of system additions and/or enhancements
- Make recommendations to management and/or clients
Benefits
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Number of Employees
5,001-10,000 employees
