Unemployment Insurance Supervisor (Compliance)
About The Position
The Office of Unemployment Insurance Operations (OUIO) administers Ohio's unemployment insurance program, which provides short-term income to unemployed workers who lose their jobs through no fault of their own. It reduces the hardship felt by families during periods of temporary unemployment and bolsters the local economies by maintaining the purchasing power of the unemployed worker. Learn more about the office by visiting the ODJFS OUIO webpage at jfs.ohio.gov/ouc. What You'll Do As Supervisor of Unemployment Staff in the Integrity Bureau you will provide support and direction. This is a unique opportunity to supervise staff who will provide will work within multiple programs in the Integrity Bureau. Knowledge of adjudication processes as well as tax principles will help you provide guidance to your staff. Under general direction, oversees and monitors the daily operations of Unemployment Insurance (UI) staff, including Examiners and Specialists involved in claimant and employer activities. Supervises assigned personnel, directs the implementation of policies, and provides training on procedures related to Unemployment Insurance. Analyzes data from various systems (e.g., Ohio Job Insurance [OJI], State of Ohio Unemployment Resource Center for Employers [SOURCE]) and audit reports to identify vulnerabilities. Develops and maintains reports and records using tools such as data mining applications. Interprets U.S. Department of Labor (DOL) regulations within the context of Ohio's UI programs to support administrative decision-making. Challenges: Supporting claimant and employer programs. Pivoting quickly based on program needs.
Requirements
- Operation of personal computer and applicable software applications.
- Ability to interpret extensive variety of technical material related to UI, prepare instructions and specifications concerning application of unemployment laws, handle sensitive inquiries from the general public.
- Knowledge of UI programs and working experience in UI Tax or Adjudication.
- 36 months experience or training in interpreting & applying program eligibility &/or liability rules, regulations &/or procedures (e.g., unemployment insurance, workforce development, workers' compensation, human services or income tax law).
- 12 months training or experience in supervisory principles/techniques.
- Completion of undergraduate core program in public or business administration
- 12 months training or experience in supervisory principles/techniques.
- Equivalent of minimum class qualifications for employment noted above.
Responsibilities
- Oversees and monitors the daily operations of Unemployment Insurance (UI) staff, including Examiners and Specialists involved in claimant and employer activities.
- Supervises assigned personnel, directs the implementation of policies, and provides training on procedures related to Unemployment Insurance.
- Analyzes data from various systems (e.g., Ohio Job Insurance [OJI], State of Ohio Unemployment Resource Center for Employers [SOURCE]) and audit reports to identify vulnerabilities.
- Develops and maintains reports and records using tools such as data mining applications.
- Interprets U.S. Department of Labor (DOL) regulations within the context of Ohio's UI programs to support administrative decision-making.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Executive, Legislative, and Other General Government Support
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
