Unemployment Coordinator

Sedgwick

2d•$20 - $23

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Unemployment Coordinator PRIMARY PURPOSE: To analyze mid-level unemployment claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices. ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work.

Requirements

High School diploma or GED required.
Licenses as required.
Two (2) years claims management or related experience or equivalent combination of education and experience required.
Excellent oral and written communication skills, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Good interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

Nice To Haves

Unemployment claims experience preferred.

Responsibilities

Adjusts medium to large volume clients' unemployment claims by investigating and gathering information to assist employer in determining their position on the claim; manages claims through well-developed action plans to an appropriate and timely resolution.
Works to move claim toward appropriate claim closure which may include appeal to hearing or Board of Review.
Represents Company at administrative unemployment compensation hearings as needed.
Supports other claims staff with larger or more complex claims as necessary.
Processes unemployment claims reviewing compensability and benefits due; consults with clients to determine course of action, and files necessary documentation with state agency.
Monitors and review benefits due and payment calculations ensuring accuracy.
Communicates claim action/processing with appropriate parties including, but not limited to: client and state agency.
Ensures claims files are properly documented and claims coding is correct.
Maintains professional client relationships.
Performs other duties as assigned.
Supports the organization's quality program(s).