Underwriting Team Manager

All Positions•San Diego, CA

3d•$125,000 - $125,000

About The Position

Founded in 2000, Plaza Home Mortgage, Inc. is a privately owned, full-service national lender, offering Wholesale, Correspondent, Renovation and Reverse residential mortgages. Headquartered in San Diego, California, Plaza employs a network of sales associates to serve its clients nationwide. Plaza is dedicated to building quality, long-term relationships with its mortgage broker and correspondent clients by offering comprehensive programs and exceptional customer experience. Responsible for managing the underwriting process and providing leadership and support for their team. Serves as resource to the National Wholesale Division for underwriting and credit policy questions. Accountable for analyzing and evaluating consumer home loan applications and supporting documentation to assess Borrowers' credit worthiness. Types of consumer loan applications include Conventional Conforming and Non-Conforming loan amounts, FHA, VA and USDA residential first mortgages. Recommends approval or denial of credit applications and provides written and verbal decisions and documentation to support the lending decision.

Requirements

Familiarity with (AUS) automated underwriting systems
Working knowledge of loan program products and services, and policies essential
Demonstrated skill in monitoring and overseeing loan production pipeline
Ability to understand and make recommended changes to standard operating procedures
Thorough grasp of state and federal regulations is required as well as a solid understanding of: HMDA, Regulation Z, Regulation B; working knowledge of the FHLMC, FNMA guidelines; based on lending authority, working knowledge of FHA, VA and USDA
Experience with Loan Origination Systems (LOS) such as Calyx Point, Ellie Mae, Integra and, Encompass
Knowledge of paperless file environment and image software repository
Proficiency with computer systems including MS Office (Word, Excel, and Outlook), Internet Browsers, and email functions required
Excellent written, verbal, and interpersonal communication skills
Superior customer service skills
Ability to efficiently and consistently produce accurate work
Solid organizational and problem-solving skills
Capability of multi-tasking in fast-paced environment with heavy volume of transactions
Proven aptitude to work in both a team and individual environment
Sound judgment skills essential to make quick decisions within written policy and standard operating procedures
High school diploma or equivalent required
Current Underwriting experience in the mortgage industry is a must

Nice To Haves

College degree preferred
Previous team lead, supervisory, or commensurate experience desired

Responsibilities

Work directly with Junior and Senior Underwriters by providing training and daily support
Assist with recruiting, interviewing, and hiring of Underwriters
Motivate and coach underwriting department in achieving National Wholesale Division goals
Monitor reports for the purpose of identifying positive and negative trends in productivity within the underwriting department
Oversee pipeline to ensure loans are approved and then cleared-to-close within the expected turn-times
Manage the underwriting team and substantiate they adhere to all Plaza’s Policy & Procedures, and that loans are processed in compliance with all underwriting guidelines
Engage in verbal and written communication with clients and Sales Team
Effectively communicate to the underwriting department about company changes to policy and procedures
Provide guidance to Underwriting Team Leads regarding how to effectively manage their teams (if applicable)
Knowledge of FNMA, and FMLMC documentation and general guidelines/standards essential. Additionally, experience with FHA, VA and USDA required
Ability to act as FHA DE and/or VA Automatic and SAR Underwriter
May be asked to second sign loan decisions for lower-level authority underwriters.
Act as underwriting resource for the National Wholesale Division
Assist in resolving National Wholesale Division post-closing suspense issues
Evaluate and analyze complex income tax returns to establish qualifying income
Participate in developing process improvements and efficiencies as an ongoing best practice
Conduct periodic loan-level audits to ensure compliance with all company quality standards
Assess and evaluate underwriter scorecard for efficiency gains; guide team members when required
Coach underwriting team on their job performance and complete annual performance reviews by their due date
Lead, guide, mentor, and train entire underwriting team
Work with AVP, Regional Underwriting Manager on setting monthly goals
Other duties as assigned