About The Position

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is serve as a member of the Binding Property and Casualty underwriting team providing essential administrative and operational support to Markel underwriters and wholesaler brokers. The position will handle day-to-day policy servicing needs, basic underwriting support responsibilities, and provide quality customer service on a consistent basis. The ideal candidate is detail-oriented, highly organized, adept at multitasking, and possesses excellent communication and analytical skills.

Requirements

  • Excellent oral and written communication and organizational skills.
  • 1-2 years of relevant experience in underwriting support preferred.
  • Ability to multi-task in fast-paced environment.
  • Ability to work independently and within a team.
  • Ability to follow process and attention to details.
  • Willingness to work toward insurance designation. (AINS)
  • Intermediate level of proficiency in Microsoft Office, especially Microsoft Word and Excel.

Responsibilities

  • Assist with Insurance Renewals: Gather, review, and update client information required for policy renewals. Prepare renewal documentation and ensure all submissions are accurate and complete prior to underwriter review.
  • Process Endorsements: Facilitate the processing of policy changes, including additions, modifications, or deletions, accurately updating relevant records and communicating changes to clients and internal teams.
  • Quality Control: Review completed endorsements and renewals for accuracy, ensuring compliance with company policies and guidelines.
  • Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter.
  • Monitor and process incoming work within Policy Support resource mailboxes and other assigned workflows
  • Send market block notifications to producers following outlined protocols.
  • Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions.
  • Utilize and adhere to internal guidelines, procedures, and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards.
  • Participate in special projects and other duties as assigned to ensure efficient operation of the team, customer needs are met, and business results are achieved.

Benefits

  • In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
  • All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
  • We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Number of Employees

101-250 employees

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