Underwriting Specialist

Amynta Group

19h

About The Position

The Underwriting Specialist plays a key role in delivering clear, accurate, and timely pricing for customers. This position is responsible for producing consistently accurate and timely rates for cases with varying complexity, supporting the evaluation and selection of risk, and establishing premium levels to ensure profitable acquisition and retention of cases. Primary accountability involves determining the proper plan design and census manipulation for appropriate rate building. The role requires strong partnership with Underwriters, peers, and other partners to manage data needs, communication, and due dates, ensuring a high-quality foundation for sound pricing decisions.

Requirements

2-to-4-year college degree preferred or related industry experience
Experienced in customer interactions with an ability to effectively communicate with sales reps and market distribution partners
Strong verbal and written communication skills
Proven ability to develop strong working partnerships to achieve shared goals
Strong ability to prioritize, organize, complete multiple tasks, and accurately handle a high volume of work in a fast-paced environment
Operate with a high sense of urgency, meeting deadlines and productivity targets
Highly motivated and proactive with the ability to work well independently and with a team
Strong attention to detail with a keen focus on quality and accuracy
Ability to anticipate the needs of partners and clients
Strong work ethic with sensitivity to handling Personally Identifiable Information (PII)
Strong critical thinking skills with an ability to effectively analyze and solve problems, analyze outputs for reasonability, and make appropriate corrections to produce accurate results
Solid math skills
Proficient in Microsoft Office, especially Outlook and Excel (should be comfortable using Pivot Tables, filtering, transforming, and cleaning data, and using basic functions)

Nice To Haves

Proficiency or familiarity with ESL and Salesforce preferred
Willingness to adapt to a rapidly changing environment with an open mind and high degree of engagement to ensure the success of the organization
Demonstrates leadership skills through positive behavior by contributing to the building of a productive environment and by being a role model

Responsibilities

Manage the quote process for quote requests by evaluating and executing technical aspects of the rating process to generate accurate rates for each product requested
Identify standard and non-standard business procedure and process appropriately
Apply underwriting risk and escalation rules, accurately evaluate SIC classifications for the customer, handle PII census data according to department standards, review public data sources for OFAC conflicts, review and analyze claim reports, and generate rates and proposals within service standards
Leverage tools appropriately to come to the right risk and pricing outcome on new business, in-force business, and/or renewals
Determine the useability and ensure accurate preparation of complex census data using Microsoft Office tools
Demonstrate ability to most closely match in-force plan designs based on a review of Requests for Proposal, Benefit Summaries, complex contracts, and/or internal systems such as ESL (When provided)
Utilize critical thinking skills to be able to make appropriate assumptions to present rates to the Underwriter in cases that require Underwriter involvement, taking initiative to provide viable plan options
Develop a recommended rate along with positioning points and create a comprehensive customer package
May evaluate claims and enrollment reporting/history and input required claims data to assist experience review
Assist in development and execution of standard and ad hoc special processes
Identify problems early in the process and work with appropriate resources to resolve or escalate as needed
Provide clear and complete documentation of assumptions/best estimates made in the instance of missing data and system limitations requiring alterations to the requested plan designs
Partner closely with Underwriting to determine reasonable timeframes, reporting, and customer needs to deliver on priority and time standards for each case
Consult with Underwriters, Clinical, Policy, and Pricing partners for guidance and signoff on non-standard and/or complex plan design requests
Provide superior customer service and demonstrate ownership and expertise with internal and external customers, ensuring total client satisfaction with business partners