Underwriting Services Assistant I
About The Position
The Underwriting Services Assistant I is part of a team that is responsible for handling incoming and outgoing documents for the Underwriting Department. The Underwriting Services Assistant I reserves and rates new business submissions, indexes and routes incoming documents and reviews and approves print files for outgoing policy documents. The Underwriting Services Assistant I monitors and identifies experience rating and merit changes from NCCI and state bureaus and updates or assigns as needed. They maintain ImageRight files, monitor document imports and functions as a primary point of contact to identify and resolve import system issues with IT. The Underwriting Services Assistant I prepares and mails special handling documents and tracks and processes returned mail.
Requirements
- A high school diploma or equivalent is required.
- One year of administrative experience preferred.
- Prior experience in insurance is helpful.
- Ability to type with speed and accuracy and strong attention to detail required.
- Strong organizational skills and ability to manage multiple priorities and deadlines required.
- Strong written and verbal communication skills required.
- Proficiency in Microsoft Office Suite products preferred.
Nice To Haves
- Prior experience in insurance is helpful.
- Proficiency in Microsoft Office Suite products preferred.
Responsibilities
- Monitors incoming quote requests and reserves, rates and assigns new business submissions.
- Scans, indexes and routes underwriting documents into business workflows.
- Reviews NCCI and state bureau reports to identify experience rating, merit and risk ID changes and updates or assigns as needed.
- Updates and maintains ImageRight files, monitors document imports, identifies import system issues and coordinates with IT to test and resolve import system fixes.
- Reviews and approves print files for outgoing policy documents.
- Prepares and mails special handling documents and ensures adherence to mailing requirements.
- Tracks, updates and reprocesses returned mail.
- Ensures that archived documents are stored and destroyed securely.
- Assists with special projects and initiatives as assigned.
Benefits
- Health Insurance options
- Dental Insurance options and Vision Insurance
- Employee Life Insurance/AD&D and Dependent Life Insurance options
- Short-term & Long-term Disability
- Health Savings Account with potential employer match
- Flexible Medical and Dependent Care Account
- Accident Insurance
- Critical Illness Insurance
- Employee Assistance Program
- Legal/Identify Theft Insurance options
- Long Term Care Insurance
- Pet Insurance
- 401 (k) Retirement Plan with match up to 5%, plus profit sharing & discretionary contributions (subject to vesting)
- 4 weeks of Paid Time Off (PTO)
- 11 paid holidays
- Flextime schedules
- Paid Parental Leave
- Student loan paydown and refinancing assistance
- Educational assistance for job related courses, seminars, certifications or degrees
- One paid day every year to volunteer for your non-profit of choice
- On-site fitness center (Maine) or fitness reimbursement
- Subsidized parking
- Sit-Stand desks & daily stretch breaks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
