About The Position

Are you passionate about helping customers and building lasting relationships? In this role, you’ll be the trusted advisor for Personal Express Insurance Company (PEIC) policies, guiding clients through their insurance needs with confidence and care. You’ll handle day-to-day customer interactions, deliver exceptional service, and ensure every policy meets underwriting standards. In turn, helping us maintain a strong, profitable book of business. If you thrive in a fast-paced environment, love solving problems, and want to make a real impact, please apply to be part of our team!

Requirements

  • LICENSING REQUIREMENT: This position requires an Arizona Property & Casualty License. If you do not have a current license, you will need to be able to obtain one quickly after hire.
  • Insurance industry experience is a must.
  • PLEASE NOTE: This position is a 100% onsite role in the Tucson, Arizona area. The individual hired will be expected to cover the below location. 105 S Houghton Rd Tucson, Az 85748
  • WORK HOURS: The work hours for this role are Monday through Friday 8am to 5pm local Arizona time
  • Customer Inquiries
  • Decision Making
  • Effective Written Communication
  • Email Administration
  • Insurance Industry
  • Property & Casualty Insurance
  • Relationship Networking
  • Risk Management
  • Training and Development
  • Underwriting

Responsibilities

  • Generates new business opportunities and sells new business policies
  • Provides exceptional customer service through face-to-face, telephone or written inquiries from clients regarding coverage, rating and billing procedures
  • Determines acceptability of new & renewal business per the company's Underwriting rules and guidelines using information gathered from insured, brush fire reports, motor vehicle records, CLUE reports, inspections and risk notices from claims
  • Services existing policies as well as soliciting additional lines of business or coverages through cross-selling
  • Updates rating information and verifies accuracy of policy information
  • Provides rate and coverage information to prospective clients' inquiries
  • Special projects as assigned by management
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