Underwriting/Operations Assistant - Commercial Property (Dallas, TX)

RLI Insurance Company•Dallas, TX

22h•Hybrid

About The Position

RLI is a specialty insurance company known for its unique approach to insurance, culture, and results. They are a Glassdoor Best Places to Work company with a strong financial track record, emphasizing a culture of employee ownership and exceptional underwriting. The company focuses on building lasting relationships with brokers and customers by providing outstanding service and tailored coverages. The Underwriting/Operations Assistant position supports Commercial Property underwriting by creating policy documents, ensuring regulatory compliance, ordering inspections and premium audits, maintaining electronic underwriting files, soliciting renewal transactions, and providing basic operational support to underwriters. The role also involves reviewing insurance certificates, resolving discrepancies with reinsurers, generating reports, working with producers, auditing work, and potentially holding authority on behalf of Underwriting in some cases.

Requirements

Typically requires a high school diploma
2+ years of related experience for consideration [OR] equivalent level of education and experience
Ability to follow operations procedures as outlined by supervisor/manager.
Ability to meet processing deadlines with minimal error.
Ability to manage a variety of projects, both long- and short-term simultaneously.
Ability to use database software including Windows operating systems, computer network environment and printers to process insurance policy changes.
Accurate data entry.
Superior Excel skills to peer review formulas, formatting, and data cleansing of large spreadsheets.
Possesses direct product complexity experience.

Nice To Haves

Associates degree preferred

Responsibilities

Create policy documents which represent the insurance transaction bound by the underwriter.
Ensure the statistical coding and policy issuance complies with regulatory requirements for each insurance transaction.
Order inspections, premium audits, and loss runs as required.
Solicit renewal transactions.
Maintain electronic underwriting file.
As necessary, re-format data for import into front end system.
Provide basic operational support for the product line’s underwriters.
As requested by underwriters, develop underwriting information from the internet and other data sources.
Provide back-up support for other Operations Assistants as needed.
Review facultative insurance certificates to ensure the terms by the reinsurer are consistent with terms expected by the underwriter.
Resolve accounting discrepancies.
Provide operational, production, and underwriting reports to underwriting staff as requested, utilizing front-end systems and/or Business Objects.
Contact producers to determine appropriate courses of action.
Assist with User Acceptance Testing of systematic changes.
Train Operations Assistants with Level 1 experience in local or other branch offices.
Audit the work of others.
May be given authority to review/approve endorsements, review/analyze risks, review terms and conditions of underlying policies, review inspections of risks, each of which would be on behalf of Underwriting.

Benefits

Annual bonus plans
Employee stock ownership plan (ESOP)
401(k) — automatic 3% company contribution
Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
Short-term and long-term disability benefits
Training & certification opportunities
Tuition reimbursement
Education bonuses