About The Position

We are seeking an experienced insurance professional to join our North American Excess & Surplus Property team as an Underwriting Operations Associate. This role is designed for individuals who bring strong operational expertise, underwriting support experience, and sound technical judgment to a high-volume, complex E&S environment. In this position, you will serve as a trusted operational partner to underwriters and brokers, owning end-to-end processing of policy transactions while contributing to efficiency, data quality, and underwriting execution. Your work will have a direct impact on underwriting performance, service delivery, and overall portfolio profitability.

Responsibilities

  • Act as a primary operational partner to underwriters by managing policy lifecycle activities, including new business, renewals, endorsements, and cancellations.
  • Perform detailed pre-underwriting and renewal analysis, identifying coverage considerations, data inconsistencies, and potential issues prior to underwriter review.
  • Draft, review, and issue policies and endorsements, ensuring accuracy of coverage terms, forms, and premium calculations.
  • Collaborate cross-functionally with underwriting, accounting, claims, and offshore operations teams to resolve issues efficiently and maintain service standards.
  • Ensure accuracy, completeness, and compliance of account data across internal systems; proactively identify trends, errors, or process gaps and escalate as appropriate.
  • Manage workload independently while balancing multiple priorities and deadlines in a fast-paced environment.
  • Leverage standard operating procedures while also applying professional judgment to non-standard or complex scenarios.
  • Support process improvement initiatives, system enhancements, and special projects aimed at increasing operational efficiency and underwriting effectiveness.
  • Participate in meetings, training sessions, and workshops to stay current on underwriting guidelines, regulatory requirements, and operational best practices.
  • Occasional travel
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