Underwriting Associate Manager(Commercial Construction)

CNA InsuranceWalnut Creek, CA
17h$72,000 - $141,000

About The Position

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Manages a staff of Underwriting Associates across multiple geographies, lines of business, segments or industries who are accountable for executing the underwriting life cycle from pre-submission through binding and achieving business results of a renewal book of business through rate achievement, retention, profitability, analysis, and portfolio management. Under general management direction, works within broad limits of authority requiring a high degree of technical complexity and coordination. May have regional, multi-geography, industry, segment, or company-wide scope of responsibility. JOB DESCRIPTION: Job Summary Manages a staff of Underwriting Associates across multiple geographies, lines of business, segments or industries who are accountable for executing the underwriting life cycle from pre-submission through binding and achieving business results of a renewal book of business through rate achievement, retention, profitability, analysis, and portfolio management. Under general management direction, works within broad limits of authority requiring a high degree of technical complexity and coordination. May have regional, multi-geography, industry, segment, or company-wide scope of responsibility.

Responsibilities

  • Manages the work activities, performance, and development of subordinate Underwriting Associate (UA) staff responsible for an assigned renewal book of business and/or in support of Underwriters books of business.
  • Onboards, trains, coaches, and develops UAs; participates in the development of underwriting training and accountable for granting UA with underwriting authority.
  • Engages with UA and underwriting staff to support the UA as a file lead navigating the underwriting lifecycle from pre-submission, policy issuances and renewal ensuring adherence to workflow processes, effective communication, timeframes for deliverables and service standards are met.
  • Reviews and manages the application of underwriting policy and pricing for risks; drives adherence to documentation and referral standards and completes file reviews to drive continuous improvement in underwriting quality; provides feedback to business partners as needed.
  • Demonstrates development of business acumen which contributes to monitoring business results to ensure UA staff is supporting and driving rate, retention, and other key metrics.
  • Makes recommendations on workflow, underwriting policy and pricing strategy to management.
  • Collaborates with stakeholders such as regional/territory management, Operations, UW Shared Services for process enhancements and efficiencies.
  • Develops business report acumen and prepares and presents operational reports to management as needed.
  • Executes regional/territory initiatives and business strategies ensuring UAs adhere to role responsibilities and process and workflow expectations.
  • May be responsible for executing on referrals and account rounding activities on new business opportunities for an assigned book of business.
  • Develops, maintains, and cultivates territory agency, broker, and business unit relationships to ensure positive and profitable outcomes.
  • Keeps current on state/territory issues and regulations, industry activity and trends.
  • May participate in industry trade groups.
  • May perform additional duties as assigned.

Benefits

  • CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.
  • For a detailed look at CNA’s benefits, please visit cnabenefits.com.
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