Underwriter Associate New Business

Michigan Millers Mutual Insurance CompanyLansing, MI
19d$25 - $28Hybrid

About The Position

Michigan Millers Mutual Insurance Company, an affiliate of Western National Mutual Insurance, is a mutual insurance company, rated A+ (Superior) by A.M. Best, with over 140 years of experience serving policyholders' property-and-casualty insurance needs across multiple regions in the United States. We believe in striving for growth without sacrifice and know that our culture creates and cultivates happy and dedicated employees, which we believe gives us the ability to deliver the highest level of customer service. The core values for Michigan Millers and Western National Insurance, Connectiveness – Accountability – Empowerment, are incorporated into all that we do. Our workplace culture encourages employees to seek out learning opportunities and to strive for growth and development in the insurance industry. We understand the importance of a positive work community and a healthy workplace environment when striving for organizational success. Our emphasis on internal growth and maintaining healthy team relationships translates into external growth and building sustainable customer relationships. Michigan Millers is seeking an Underwriter Associate New Business to join our team in our Lansing office! This position is responsible for assisting underwriting in obtaining profitable premium growth through policy processing and technical support for new business.

Requirements

  • Ability to follow processes and have attention to detail.
  • Effective oral and written communication skills.
  • Proficient use of various core systems, office and computer equipment, and software packages.
  • Ability to multitask and solve basic problems as well as demonstrate good time management.
  • Flexibility to handle various assignments and changing priorities.
  • Bachelor’s degree in insurance or finance; equivalent related experience in lieu of degree acceptable.

Nice To Haves

  • AU and / or INS certification.
  • Knowledge of industry practices, standards, and underwriting concepts.
  • Prior commercial insurance experience on either the carrier or agency side.

Responsibilities

  • Assists underwriters in the processing of new business transactions.
  • Reviews new business application documents, gathers additional information as needed to accurately underwrite policies, and provides pertinent information to underwriting staff.
  • Works with assigned territory underwriters to perform follow-up tasks upon issuance of new business policies per established practices, processes, and procedures.
  • Understands commercial lines rating methodology and coverage.
  • Performs special projects and other duties as assigned.
  • Consistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved.

Benefits

  • Medical insurance options and other standard employee benefits, including dental insurance, vision benefits, life insurance, and more!
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
  • 401(k) Plan (plus company match)
  • Time Off - including vacation, volunteer, and holiday pay
  • Paid Parental Leave
  • Bonus opportunities
  • Tuition assistance
  • Wellness Program - including an onsite fitness studio
  • Michigan Millers and Western National Insurance believe in supporting the balance between work and life by providing a flexible work environment, which includes a variety of hybrid work arrangements designed to balance individual, job, department, and company needs.
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