About The Position

responsibilities on an "as needed" basis in response to changing workplace priorities and constituency demands

Requirements

  • Working knowledge of the practices, procedures and activities of the program to which assigned
  • General knowledge of the methods and problems of organizational and program management.
  • General knowledge of research and interview techniques; and of the principles of individual and group behavior.
  • Ability to interpret and apply program rules and regulations
  • Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements
  • Obtain factual and interpretative information through interviews
  • Reason logically
  • Collect, compile, analyze and evaluate data and make verbal or written presentations based on these data
  • Advise students individually and in groups on routine matters where required
  • Recognize multicultural, multisexed and multi‑aged value systems and work accordingly
  • Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts
  • Rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
  • Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.
  • Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.
  • A master's degree in a job‑related field may be substituted for one year of the professional experience.
  • Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field.
  • Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.
  • Must transport outreach materials to and from site; must load and unload materials weighing up to 50 pounds each.
  • Must sometimes travel by air and stay overnight in hotels when attending outreach functions and professional development events.
  • Ability and willingness to accommodate a flexible work schedule that includes evenings and weekends, providing outreach services to students and community agencies.
  • Required to travel to off-campus locations for special activities or conferences.
  • Must be willing and able to travel distances of 50 miles or more throughout California, including nights and weekends.
  • Must have access to a car with current registration and automobile insurance to travel to school sites, college fairs, and pre-admissions events within California; if no access to a car, must make own transportation arrangements to meet outreach commitments on time.
  • Must adhere to the Family Education Rights and Privacy Act (FERPA) and the California Information Practices Act by maintaining confidentiality of student information.
  • Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff
  • Must possess a valid California Driver's License with no more than three moving violations within the last three years.
  • Must complete SF State's Defensive Driver's Training program.
  • The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
  • This position requires the successful completion of a background check.
  • Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

Nice To Haves

  • Master's degree.
  • Bilingual skills highly desirable.
  • Experience with setting up and conducting virtual meetings using current technologies.
  • Ability to rapidly acquire knowledge of enrollment and student services programs, policies, procedures, and practices, SF State Bulletin, CSU applications, Educational Opportunity Program (EOP) information and supplementary forms, FAFSA (Free Application for Federal Student Aid), and various admissions equity programs targeting underserved students.
  • Ability to acquire and maintain current knowledge of K-12 and higher education issues.
  • Excellent oral and written communication skills.
  • Knowledge of Microsoft Office and other computer and software tools.

Responsibilities

  • Other Duties as Assigned

Benefits

  • We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.
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