Undergraduate Intern Summer 2026 - Business Intelligence and Analytics

USTA National Tennis Center • Lake Nona, FL

3d • $16 - $16 • Hybrid

About The Position

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open. Why Intern with the USTA? We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and crafting opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game! The Role The intern will be an integral member of the Business Intelligence & Analytics (BI&A) team. Our mission is to establish the USTA as the definitive authority on the state of tennis in the United States through data, analytics, and research, ultimately supporting the tennis ecosystem and growing the game. This internship is designed to provide hands-on experience in exploratory data analysis. The intern will take projects from initial problem statement through to final insights and stakeholder presentations, gaining practical exposure to the full analytical workflow. In this high-impact role, you will work closely with our analysts to: Dive into player data: Analyze survey results to uncover the “why” behind player retention and churn Map the market: Use localized research to identify opportunity zones, areas where demand for tennis is strong but access to courts and programs is limited Tell the story with data: Contribute to key research projects and help build clear, compelling presentations that translate insights into action Program details: 8-week program from June 9 through August 11 Schedule: Monday–Thursday, 9:00 AM–5:00 PM ET Hybrid role requiring 3 days per week on-site at our Orlando Office. Compensation: $16.00 per hour

Requirements

• Strong proficiency in Microsoft Excel, including data cleaning and basic analysis tools
• Some prior experience with data analysis (coursework, projects, or internships)
• Curious, analytical, and excited to solve real-world problems with data
• Strong communicator with the ability to present findings clearly and concisely
• Detail-oriented, organized, and eager to take ownership of projects from start to finish

Nice To Haves

• Familiarity with basic statistical models or concepts

Responsibilities

• Analyze survey results to uncover the “why” behind player retention and churn
• Use localized research to identify opportunity zones, areas where demand for tennis is strong but access to courts and programs is limited
• Contribute to key research projects and help build clear, compelling presentations that translate insights into action

Benefits

• Weekly professional development workshops.
• Participation in a group project which will be presented to staff at the end of the program.
• Opportunity to have your resume reviewed by one of our recruiters.
• Ability to participate in company activities, including our 7 Business Resource Groups.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed