Undergraduate Academic Advisor I

University of South Carolina•Columbia, SC

44d

About The Position

The Undergraduate Academic Advisor provides individual advising to approximately 300 assigned students (first-year students, transfer students, continuing caseload of students or a combination) to assist in transitioning to college, academic planning and progression, and engagement on campus. Advisors possess a working knowledge of college curriculums, university policy, and campus resources. Advisors communicate and meet regularly with students, their assigned College, and the University Advising Center. In addition, this position must maintain an average advising schedule of 30 hours per week, manage student caseloads, participate in on-going training and certification, host various outreach events, intervene with students, and regularly use available technologies to ensure accurate and effective advising.

Requirements

Requires a Master's degree in a job related field and 1 year of job related experience, or bachelor's degree and 3 years of job related experience.
The position requires knowledge of undergraduate advising practices and student service as well as experience with technology.
Ability to possess thorough knowledge of University Policy and Procedures and functions.
Excellent verbal, written and oral communication skills.
Ability to possess high level of organizational and coordination skills.
Ability to maintain flexibility and professional image while providing leadership under stressful conditions, deadlines, and constant changing schedules.
Ability to exercise high level of confidentiality and independent initiative and judgement.
Knowledge of modern office practices, procedures and equipment.
Ability to establish and maintain effective working relationships.

Nice To Haves

Master's degree in a job-related field and 1 year of advising experience.

Responsibilities

Academic Advising: Advise approximately 300 assigned undergraduate students on progression requirements, selection of courses, and provide information regarding institutional policies and procedures. Meet one-on-one with all advisees and serve as a primary academic support resource for students. Participate in orientation, review and interpret placement and other standardized test scores, transcripts, courses prerequisites, degree applicability of AP, IB, Dual Enrollment, and transfer work. Perform degree audits, monitor student registration activities, and recommend strategies to assist with academic difficulty. Refer students to the appropriate staff such as counseling, financial aid, etc., and promoting student participation in beyond-the-classroom activities and high-impact practices at UofSC. Offer advising hours in evenings as needed.
Student Monitoring, Intervention & Advising Technology: Maintain systematic and frequent contact with advisees. Facilitate academic intervention by monitoring, identifying, and supporting students with academic difficulties as it pertains to progression and graduation requirements. Keep accurate and confidential electronic records of every student interaction including in-person, phone, and online visits. Assist students with resolution of registration issues. Utilize technologies including EAB Navigate, Self-Service Carolina, scheduling software, Degree Works, etc.
Training & Development: Advisors participate in on-going training to ensure information accuracy and effective advising technique. Responsibilities include but are not limited to completion of online modules provided by the University Advising Center (UAC) and participation in UAC trainings. Advisors must stay abreast of changing institutional information including admissions requirements, new programs, course changes, deadlines, important dates, facilities, college-wide initiatives, and state/federal mandates. Utilize various advising techniques such as Appreciative Advising and developmental advising to offer students holistic support.
Assigned College Operations: The Undergraduate Advisor will support the efforts for their assigned College/School/Department(s). Duties include, but are not limited to, participating in campus events, developing advising materials and presentations to support individual and group student sessions, and serving as a resource for faculty and staff.