About The Position

The Unauthorized Absence (UA) Case Evaluator plays a critical role in ensuring the success and well-being of trainees while maintaining the center's operational standards. This position demands a high level of professionalism, attention to detail, and commitment to trainee development.

Requirements

  • Demonstrate a minimum of one to two years of experience and/or training directly related to the responsibilities of the position.
  • Have experience working with young people between the ages of 16 and 24.
  • Possess leadership skills, teamwork, and excellent interpersonal skills.
  • Hold a bachelor's degree from an accredited four-year university or college, preferably in Social Work or a closely related field. The degree must include a minimum of 15 college credits in disciplines directly related to social services.
  • Possess current certification under Puerto Rico Law 300.
  • Maintain a valid Puerto Rico Class 4 (driver) driver's license and have an acceptable driving record, as this is crucial to the performance of the job duties.
  • Demonstrate an unwavering commitment to work weekends and holidays, as required by the nature of the position.
  • Demonstrate complete fluency in English and Spanish.
  • Strong organizational skills with the ability to manage multiple cases simultaneously.
  • Excellent written and verbal communication skills, with the ability to present information clearly to diverse audiences.

Responsibilities

  • Collaborate with CDSS to implement and maintain stringent security protocols, ensuring a safe environment for all trainees.
  • Work closely with CTR to facilitate timely and appropriate trainee placements within the designated service period.
  • Diligently monitor and uphold the center's UA percentage goal, implementing strategies as necessary to meet or exceed targets.
  • Develop and oversee comprehensive Personal Career Development Plans (PCDPs) for trainees, fostering a sense of ownership and conducting mandatory 60-day reviews to ensure continued progress.
  • Establish and maintain relationships with One-Stops, JTPA, and State Employment agencies to secure high-quality referrals for program graduates.
  • Identify and coordinate with CTS providers when specialized interventions are required, ensuring trainees receive necessary support.
  • Provide professional-grade personal and career counseling services to trainees, addressing individual needs and challenges.
  • Conduct monthly individual and group orientations, as well as crisis intervention sessions, maintaining a structured approach to trainee support.
  • Meticulously document all trainee progress in counseling folders and maintain up-to-date case notes in the CIS system on a monthly basis.
  • Implement and oversee the ESP panel process to effectively track and evaluate all student progress.
  • Conduct thorough evaluations for all students every 60 days, ensuring consistent monitoring of development and achievement.
  • Fulfill additional duties as assigned by management, maintaining flexibility and adaptability in role responsibilities.
  • Other duties as assigned.
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