About The Position

The Residential Case Evaluator is responsible for ensuring the well-being and safety of students staying in residence halls, supervising dormitory conditions, and ensuring compliance with program objectives. This position requires a high level of organization, interpersonal skills, and commitment to quality service. Meet at least twice a week with assigned students. Provide individual and group guidance on social skills and crisis intervention. Record notes from individual meetings to document issues and action plans. Notify and coordinate services with other staff through memos, phone calls, or personal conversations, documenting these actions in the student's file. Actively participate in events, demonstrating professional behavior and modeling job skills. Complete tasks within established deadlines, ensuring quality and minimal need for corrections. Maintain accurate student data and submit it within the established deadlines. Update student files with a complete history of services provided to ensure the achievement of short- and long-term goals. Verify medical records and unauthorized absences, ensuring compliance with procedures in a timely manner. Make regular entries in dormitory logs, indicating conditions during rounds. Ensure quality of services in each dormitory, maintaining the established staff-to-resident ratio. Supervise recreational and leisure activities, ensuring that established objectives are met. Control level one and two infractions in dormitories and recreational areas, maintaining the 10% target and reducing serious incidents in the night program. Encourage student participation in recreational activities and leisure time employment. Increase opportunities for students to lead project-based teams during events by 10%. Analyze documents and data to evaluate the fulfillment of objectives in residences and teams. Identify problems and resolve them, establishing corrective measures to improve service quality. Ensure the control and maintenance of the equipment assigned to the departments. Perform other tasks assigned by management.

Requirements

  • Bachelor's degree in social work or a related field from a four-year university or college. A minimum of 15 credits in the discipline of Social Services is required.
  • At least one year of experience in counseling or a related field, working with young people between the ages of 16 and 24.
  • Fluency in English and Spanish, both written and spoken.
  • Excellent relationship-building, leadership, and effective communication skills.
  • Ability to collaborate and work under minimal supervision.
  • Proficiency with computers and computer systems, including case management tools and office software.
  • Ability to prepare and deliver effective presentations to groups.
  • Valid state category 4 driver's license and good driving record.
  • Certification under Puerto Rico Law 300.
  • Availability to work weekends, holidays, and cover absences in the department according to the needs of the center.

Responsibilities

  • Ensuring the well-being and safety of students in residence halls
  • Supervising dormitory conditions
  • Ensuring compliance with program objectives
  • Meeting with assigned students twice a week
  • Providing individual and group guidance on social skills and crisis intervention
  • Recording notes from individual meetings
  • Coordinating services with other staff
  • Actively participating in events
  • Completing tasks within established deadlines
  • Maintaining accurate student data
  • Updating student files
  • Verifying medical records and unauthorized absences
  • Making regular entries in dormitory logs
  • Supervising recreational and leisure activities
  • Controlling level one and two infractions
  • Encouraging student participation in recreational activities
  • Analyzing documents and data to evaluate the fulfillment of objectives
  • Identifying and resolving problems
  • Ensuring the control and maintenance of equipment
  • Performing other tasks assigned by management
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