Unauthorized Absence (UA) Case Evaluator

Equus•Aguadilla, PR

About The Position

The Unauthorized Absence (UA) Case Evaluator plays a critical role in ensuring the success and well-being of trainees while maintaining the center's operational standards. This position demands a high level of professionalism, attention to detail, and commitment to trainee development. Collaborate with CDSS to implement and maintain stringent security protocols, ensuring a safe environment for all trainees. Work closely with CTR to facilitate timely and appropriate trainee placements within the designated service period. Diligently monitor and uphold the center's UA percentage goal, implementing strategies as necessary to meet or exceed targets. Develop and oversee comprehensive Personal Career Development Plans (PCDPs) for trainees, fostering a sense of ownership and conducting mandatory 60-day reviews to ensure continued progress. Establish and maintain relationships with One-Stops, JTPA, and State Employment agencies to secure high-quality referrals for program graduates. Identify and coordinate with CTS providers when specialized interventions are required, ensuring trainees receive necessary support. Provide professional-grade personal and career counseling services to trainees, addressing individual needs and challenges. Conduct monthly individual and group orientations, as well as crisis intervention sessions, maintaining a structured approach to trainee support. Meticulously document all trainee progress in counseling folders and maintain up-to-date case notes in the CIS system on a monthly basis. Implement and oversee the ESP panel process to effectively track and evaluate all student progress. Conduct thorough evaluations for all students every 60 days, ensuring consistent monitoring of development and achievement. Fulfill additional duties as assigned by management, maintaining flexibility and adaptability in role responsibilities. Other duties as assigned.

Requirements

Demonstrate a minimum of one to two years of experience and/or training directly related to the responsibilities of the position.
Have experience working with young people between the ages of 16 and 24.
Possess leadership skills, teamwork, and excellent interpersonal skills.
Hold a bachelor's degree from an accredited four-year university or college, preferably in Social Work or a closely related field. The degree must include a minimum of 15 college credits in disciplines directly related to social services.
Possess current certification under Puerto Rico Law 300.
Maintain a valid Puerto Rico Class 4 (driver) driver's license and have an acceptable driving record, as this is crucial to the performance of the job duties.
Demonstrate an unwavering commitment to work weekends and holidays, as required by the nature of the position.
Demonstrate complete fluency in English and Spanish.
Strong organizational skills with the ability to manage multiple cases simultaneously.
Excellent written and verbal communication skills, with the ability to present information clearly to diverse audiences.

Responsibilities

Collaborate with CDSS to implement and maintain stringent security protocols
Work closely with CTR to facilitate timely and appropriate trainee placements
Monitor and uphold the center's UA percentage goal
Develop and oversee comprehensive Personal Career Development Plans (PCDPs) for trainees
Establish and maintain relationships with One-Stops, JTPA, and State Employment agencies
Identify and coordinate with CTS providers when specialized interventions are required
Provide professional-grade personal and career counseling services to trainees
Conduct monthly individual and group orientations, as well as crisis intervention sessions
Meticulously document all trainee progress in counseling folders and maintain up-to-date case notes in the CIS system on a monthly basis
Implement and oversee the ESP panel process to effectively track and evaluate all student progress
Conduct thorough evaluations for all students every 60 days
Fulfill additional duties as assigned by management