UME Medical Science, HSV Curriculum

University of Colorado•Colorado Springs, CO

12d•Hybrid

About The Position

This position is responsible for supporting the day-to-day administrative operations of the medical student curriculum, specifically for the Plains Medical Sciences, Health & Society, and Vista curricula. The position will provide on-campus support of daily curriculum sessions, remote support of online learning, and planning support for functions like student scheduling and course material uploads. This position will support the execution of complex curriculum projects and will develop processes that align with University of Colorado (CU) and School of Medicine (SOM) policies, procedures, and accreditation standards. The individual in this role will be relied upon to establish and maintain effective working relationships with a wide array of staff, faculty, and community partners. Relationship building, follow-up, and regular lines of communication are essential. The successful candidate will possess excellent communication and organizational skills as well as the ability to successfully manage multiple self-directed projects, which may, at times, have competing priorities.

Requirements

A bachelor’s degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution.
At minimum one year of experience providing high-level administrative support in an academic environment.
A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor’s degree on a year for year basis.
Applicants must meet minimum qualifications at the time of hire.
Proficiency with Microsoft Office software, especially Outlook and Excel.
Knowledge of learning management systems (i.e. Blackboard, Canvas).
Ability to align multiple, competing demands with established priorities, and enjoy the challenges of change.
Displays analytical and critical thinking skills to assist in resolving complex problems.
Effective and timely communications, with expectations of responses within two business days of email receipt.
Exemplary organizational skills with an ability to work with little supervision independently and as a member of a team.
Excellent attention to detail with an emphasis on personal accountability.
Strong customer service disposition; able to effectively de-escalate frustrated or upset stakeholders.
Must be a quick learner who is able to grasp new concepts and then successfully implement them into core tasks.

Nice To Haves

1-2 years of experience working at a higher education institution.
Prior experience working in an academic medical environment.
Prior experience adhering to and communicating about policies and procedures.
Experience with curriculum management and coordination.

Responsibilities

Attends planning sessions for curriculum groups to record actionable meeting minutes, collect resources and store them in centralized repositories, and conducts follow-up on action items to ensure their timely completion.
Manages central email curriculum inboxes, addressing inquiries and routing requests as required with an emphasis on timely, high-quality service.
Confirms session schedules with Course Directors and Vista faculty. Builds the course schedule in advance of each course block and ensures it is published to student schedules.
In coordination with other curriculum coordinators, assists in uploading and audits all course materials in Learning Management System (Canvas/Oasis) for Medical Science events.
Ensures curriculum materials for each session are available to students in a timely and consistent manner, according to faculty specifications.
Manages assignments and grading, reporting late, missing, and incomplete assignments to faculty and grading committee as required.
Communicates with faculty stakeholders regarding scheduled learning events, student attendance, and grading requirements.
Build and maintain accurate planning documents in Plains Course file systems, such as Teams.
Coordinates the scheduling of rooms and event spaces for on-campus curriculum events.
Creates, sets up, and communicates online learning details for remote learning sessions.
Collaborates with Foothills and COMPASS staff to confirm details of Foothills Health & Society sessions.
Provides day or support for assigned curriculum sessions across the Trek curriculum.
Collects necessary resources, course printouts, and other supplies to ensure each session is correctly supplied for student learning.
Greets guest faculty and assists them in navigating on the campus and finding their assigned rooms.
Learns IT functions of common learning spaces on campus to provide on-time trouble shooting for faculty and students.
Assists in the capturing of student attendance, reporting results to faculty leadership as required.
Attends live Zoom learning sessions and provides administrative support for small group breakouts, recordings, and technical functions (like screen sharing).
Resolves scheduling issues in collaboration with faculty in the event of instructor or facilitator absence.
Develop cooperation and cross-functional teamwork while participating in a group; working toward solutions which generally benefit all involved parties.
Establish and then document best practices and standard operating procedures relevant to core work responsibilities.
Support Office of Medical Education events and curriculum sessions as needed.
Adhere to University procurement processes and policies to support the purchasing of necessary supplies for UME curriculum activities.
Perform other duties as assigned by the Pre- and Post-Clerkship Curriculum Manager.