UMC Connect Receptionist

UMC Health System•Warrington Township, PA

About The Position

We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®. JOB SUMMARY: Greets and assists visitors to the department, both internal and external, via phone or in person, providing answers, taking messages, and forwarding to the appropriate staff member. May be responsible for registering visitors for appointments and procedures, including obtaining insurance information and obtaining payments. May schedule patients for additional exams/services based on orders. May maintain medical records. May perform other administrative work such as data entry, filing, preparing reports, etc. Work will vary based on department assignment.Being passionate about exercise will allow them to best communicate with our members and enjoy this job to the fullest!

Requirements

High School Diploma or equivalent
Experience as a receptionist, patient access representative, or similar administrative role preferred.
May be required to obtain/maintain CPR certification depending on the department.
Demonstrated organizational skills and attention to detail.
Knowledge of office management systems and procedures.
Ability to operate general office equipment.
Demonstrated written and verbal communication skills.
Proficient in Microsoft Office Suite or similar software.
Ability to maintain confidential information.
Ability to handle problems, interruptions, and other stressful situations in a professional manner.
Maintains up-to-date knowledge and adheres to department and UMC Policies & Procedures.

Responsibilities

Greets and assists visitors to the department, both internal and external, via phone or in person, providing answers, taking messages, and forwarding to the appropriate staff member.
May be responsible for maintaining schedules/calendars, printing and distributing as required to the correct designated area.
May be required to assist with requests for reports, films or any other needs in a professional and courteous manner.
May be required to batch money and post payment to the appropriate patient's account and deposit money with the cashier’s office at the end of each day.
May be responsible for specific areas of instruction regarding new staff, ancillary personnel and students.
May be responsible for registering visitors for appointments and procedures, including updating demographic information, obtaining insurance information and obtaining payments.
May be required to enter the patient’s orders into the computer, identifying the appropriate diagnosis, and inputting the information exactly as provided on the written orders.
May be required to update all demographic information and insurance plans in the computer according to the information the patient provides.
May be required to attach the appropriate labels to the initial charge sheet as soon as they are printed, update the daily log, noting the time the patient arrived. Deliver the paperwork to the appropriate area in a timely manner.
May be required to have the patient prepare for the exam as needed or as specified by a technologist, providing patient with the appropriate prep instructions for the procedure.
May be required to notify the correct modality when the patient is ready to begin the procedure and the proper paperwork is completed.
Attends all department staff meetings, and any additional called meetings for clerical staff only.
Performs any additional duties as requested or required.
Gym membership sales calls and assist new customers register their membership.
Give tours of the gym with knowledge of Technogym equipment and everything we have to offer.