UI Tax Field Representative

State of Nebraska•Omaha, NE

12d•$24

About The Position

The Department of Labor has a great opportunity in the Unemployment Insurance (UI) Tax Operations Division to join as a UI Tax Field Representative. This teammate will process and manage employer unemployment insurance tax accounts, wage reporting, and system processes for unemployment insurance tax-related issues. We are looking for an individual who is self-motivated, detail-oriented, and able to communicate with a variety of individuals. Here's what we have to offer! • 13 paid holidays • Vacation and sick leave that begin accruing immediately • Military leave • 156% state-matched retirement • Tuition reimbursement • Employee assistance program • 79% employer paid health insurance plans • Dental and vision insurance plans • Employer-paid $20,000 life insurance policy • Public Service Loan Forgiveness Program (PSLF) through the Federal government • Wide variety and availability of career advancement as the largest and most diverse employer in the State • Opportunity to be part of meaningful work and make a difference through public service • Training and Development based on your career aspirations

Requirements

Post high school coursework/training in public or business administration, finance, accounting, social/behavioral sciences or related field OR two years' experience in employment services, unemployment insurance or human services with responsibility for interviewing; analyzing and/or evaluating data to draw conclusions; assessing documents and records; or performing accounting functions with direct public contact.
Must have a valid driver's license or the ability to provide independent authorized transportation.
Successful candidate will be required to complete and pass a Federal Background Check, which includes being fingerprinted.
Knowledge of: Nebraska Employment Security law; the principles and practices of basic accounting; financial reporting procedures; interviewing techniques and fact finding procedures.
Skill in: interviewing clients, employers and other parties of interest to collect and elicit essential information; using critical thinking to make independent decisions.
Ability to: plan, organize and conduct thorough and complete reviews; apply, interpret and explain laws, regulations, policies, procedures, directives or guidelines; gather and analyze data and draw sound conclusions; interact with people of varied socio-economic levels; establish and maintain working relationships with employees, employers, law enforcement and Corrections personnel; receive and understand directives; follow instructions; communicate so others will understand; prepare clear and precise reports; present information in a professional manner; defend and explain decisions made; maintain self control and composure under trying conditions.

Nice To Haves

Post high school education to include communications, speech and psychology.
Three years' experience in fields such as accounting, bookkeeping, credit or financial institutions.
Experience working in a regulated environment or working with the public to resolve problems or collections.
Experience with personal computers, specifically operating Microsoft 10 Windows Enterprise environment with Excel, Word, Access, and Outlook E-Mail applications.
Must be able to lift and transport laptop computer.
Spanish/English bilingual skills preferred.

Responsibilities

Investigate employment status and determine employer liability to the Unemployment Insurance Tax Laws.
Determine appropriate type of account transfer and initiate actions.
Investigate business status (bankruptcy, discontinued operations, and corporate dissolution).
Investigate claims of independent contractor status.
Write reports.
Resolve discrepancies between federal reports and state reports.
Determine accurate payroll figures.
Verify employer records when account is terminated to verify no payments are being made for services.
Conduct payroll verification audits to preserve the integrity of the system.
Conduct in-house verifications from information gathered and collected from employers.
Initiate audit action when errors or fraud are suspected.
Utilize laptop computer in Microsoft Windows 10 Enterprise environment, utilize Excel, Word, Access Laptop Audit Process and Outlook E-Mail applications.
Collect delinquent employer report forms.
Collect delinquent taxes and interest due.
Conduct investigations to locate an employer when others have been unable to locate them.
Negotiate payment plans with employers.
Research property records to determine property ownership for replacement of real estate liens.
Review employer records and determine accurate wage credits to which claimants are entitled.
Interview claimants to determine employment dates and wage payments.
Advise employers, attorneys and accountants concerning all phases of the Employment Security Law.
Assist employers in completing forms, computing voluntary tax payments and rate computations.
Fields questions for other taxing authorities and refers employers to appropriate sources for action.
Job related travel is required.

Benefits

13 paid holidays
Vacation and sick leave that begin accruing immediately
Military leave
156% state-matched retirement
Tuition reimbursement
Employee assistance program
79% employer paid health insurance plans
Dental and vision insurance plans
Employer-paid $20,000 life insurance policy
Public Service Loan Forgiveness Program (PSLF) through the Federal government
Wide variety and availability of career advancement as the largest and most diverse employer in the State
Opportunity to be part of meaningful work and make a difference through public service
Training and Development based on your career aspirations