UC Casework Support Specialist

Bethany Christian Services USA • Union City, GA

3h • Onsite

About The Position

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact. As a UC Casework Support Specialist, you’ll walk alongside unaccompanied children as they seek family reunification, older youth preparing for adulthood in a new country, and foster families who give these children a home away from home.

Requirements

• Associate’s level degree in Social Work, Human Services, or related field of study from an accredited college
• Bilingual: English and Spanish with demonstrated proficiency both verbally and written
• Excellent verbal and written communication skills
• Exhibit an ability to apply the principles of logic and critical thinking with problem solving
• Must have an ability to provide excellent and compassionate customer service
• Must be reliable with time sensitive deadlines and tasks
• Exercise a high level of confidentiality
• Work well under pressure and adaptable to change
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite
• Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage
• Pass a criminal history screen, including state and local child protection agency registries
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity

Responsibilities

• Assist Case Managers with essential paperwork and documentation completion and gathering process for various immigration documents, and background screenings
• Provide case management services, to include social work, counseling and treatment of clients, and coordinate community referrals
• Assist Case Managers with youth and sponsors assessments
• Assist Case Managers in maintaining client contact for case follow-up or intervention, as requested
• Assist Case Managers in maintaining contact with clients and foster families during a Case Manager’s absence to ensure coverage of all program cases
• Accompany youth to immigration hearings or procedures, as requested
• Schedule and attend medical, dental and legal appointments, as needed
• Collaboratively work with direct supervisor to schedule and prioritize work duties
• Attend training as required by supervisor
• Input case notes and documentation within the UC Portal in a timely manner based on guidelines and procedures set forth
• Stay abreast of all agency, federal, and state regulatory requirements related to social services
• Essential job responsibilities may vary based on the specific needs of each program/department
• May be required or asked to participate in a Bethany sponsored event
• Complete other duties as assigned

Benefits

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• Comprehensive health insurance (medical, dental, and vision)
• 403(b) retirement plan with employer match eligibility
• Generous time off (11 paid holidays, PTO YourWay, paid parental leave, separate sick and paid absence banks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program
• Employer paid long-term disability and group term life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree