UAT Specialist Intern

Mouser•Mansfield, TX

About The Position

ACCOUNTABILITIES & ESSENTIAL FUNCTIONS Document testing results and work with applicable teams to help diagnosis concerns and re-test. Provide timely follow-up communication regarding status of user acceptance testing. Develop a strong Mouser business acumen and use it with each assignment. Must be seen as an advocate for customers and internal users. Provide feedback on better solutions to improve the customer and user experience. A team player who represents the company and Global Sales Operations team in a professional manner. Establish and maintain effective relationships with internal and external contacts. Utilize organizational skills to document and provide easy access to testing information. Detailed and thorough in work habits with multi-tasking ability. Build and maintain a strong customer service business acumen with complete knowledge of systems and tools available. Evaluate recommendations for system and process enhancements to help identify opportunities and deliver a successful user experience. Demonstrate the initiative to spend time with all levels of users. Complete assigned projects to impact the department or organization. Gain an understanding of degree utilization in the workplace. Cross train in other departments as desired. Observe and train with team members to understand various departmental processes.

Requirements

Ability to manage multiple testing projects and priorities.
Ability to meet business goals and help ensure delivered solutions continuously provide value.
Exhibits strong analytical, organizational, public speaking, and critical thinking skills.
Conveys a productive attitude, takes initiative, works independently, and exhibits a strong work ethic.
Interacts effectively with individuals and groups of all levels inside and outside the organization.
Excellent verbal and non-verbal communication.
PC experience in a Microsoft Windows environment; proficient with internet, email, and Microsoft Office software.
Able to type data and use a PC for long periods of time.
Undergraduate students in good standing at either a junior or senior level, OR Graduate students working towards a Master’s degree.
Major or academic focus in one or more of the following programs: Business/Project Management or Business-related program.
Detailed and thorough in work habits with multi-tasking ability.
Build and maintain a strong customer service business acumen with complete knowledge of systems and tools available.
Demonstrate the initiative to spend time with all levels of users.
Gain an understanding of degree utilization in the workplace.

Responsibilities

Document testing results and work with applicable teams to help diagnosis concerns and re-test.
Provide timely follow-up communication regarding status of user acceptance testing.
Develop a strong Mouser business acumen and use it with each assignment.
Be an advocate for customers and internal users.
Provide feedback on better solutions to improve the customer and user experience.
Represent the company and Global Sales Operations team in a professional manner.
Establish and maintain effective relationships with internal and external contacts.
Utilize organizational skills to document and provide easy access to testing information.
Evaluate recommendations for system and process enhancements to help identify opportunities and deliver a successful user experience.
Complete assigned projects to impact the department or organization.
Cross train in other departments as desired.
Observe and train with team members to understand various departmental processes.