UAT Program Manager

Blue Cross of Idaho•Meridian, ID

22h•$96,183 - $144,275•Onsite

About The Position

Blue Cross of Idaho is seeking a User Acceptance Testing (UAT) Program Manager to help lead UAT projects, develop plans and test strategies for business and functional systems, software, applications, products, and/or processes to ensure performance as designed. This position may also perform hands-on UAT at times. Location: on-site position at our Meridian, Idaho campus. Hybrid flexibility may be allowed after training (3 in office/2 at home). Required Education: Bachelor’s Degree IT, Operations, or related field of study, or equivalent work experience (Two years’ relevant work experience is equivalent to one-year college. If no completed degree, applicant must have 13/+ years relevant experience) Required Experience: 5/+ years’ quality assurance, UAT or relevant experience, within healthcare environment(s). Experience should span: Ability to manage UAT processes with indirect oversight (gather status, summarize and report) Strong validation skills Ability to scrutinize and synthesize test results Communication and presentation skills, specifically sharing UAT results at leader-level(s) Leadership (direct or indirect) SQL skills are strongly preferred Your day may look like: Manages the development of user acceptance test approaches and documentation. Creates and manages plans for each UAT event, with end-to-end oversight. Develops and maintains test cases and details. Defines the UAT structure for developing, organizing, and maintaining test cases. Reviews and approves all test deliverables and design specifications. Indirectly oversees resources assigned to user acceptance testing, or test cases. Plans UAT, test case specifications, test executions, defect management, test status reporting. Improves user acceptance testing of system releases for high end quality results. Supports key business partners and business units in the design, testing, and implementation of applications that support the various business needs. Responsible for determining acceptance criteria for systems, software, applications, products, and/or processes. Collects, analyzes, and reports on quality metrics. Provides training on UAT processes and associated tools. Attends and represents at UAT-related project meetings. Shares and presents UAT results up, down, across the organization. As of the date of this posting, a good faith estimate of the current pay range is $96,183 to $144,275. The position is eligible for an annual incentive bonus (variable depending on company and employee performance). The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, travel requirements, internal equity, business or organizational needs, and alignment with market data. At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer. We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program. We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies. Reasonable accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Requirements

5/+ years’ quality assurance, UAT or relevant experience, within healthcare environment(s).
Ability to manage UAT processes with indirect oversight (gather status, summarize and report)
Strong validation skills
Ability to scrutinize and synthesize test results
Communication and presentation skills, specifically sharing UAT results at leader-level(s)
Leadership (direct or indirect)

Nice To Haves

SQL skills are strongly preferred

Responsibilities

Manages the development of user acceptance test approaches and documentation.
Creates and manages plans for each UAT event, with end-to-end oversight.
Develops and maintains test cases and details.
Defines the UAT structure for developing, organizing, and maintaining test cases.
Reviews and approves all test deliverables and design specifications.
Indirectly oversees resources assigned to user acceptance testing, or test cases.
Plans UAT, test case specifications, test executions, defect management, test status reporting.
Improves user acceptance testing of system releases for high end quality results.
Supports key business partners and business units in the design, testing, and implementation of applications that support the various business needs.
Responsible for determining acceptance criteria for systems, software, applications, products, and/or processes.
Collects, analyzes, and reports on quality metrics.
Provides training on UAT processes and associated tools.
Attends and represents at UAT-related project meetings.
Shares and presents UAT results up, down, across the organization.