Tyson Center Guest Ambassador

Cirrus • Alcoa, TN

3d • Onsite

About The Position

Responsible for ensuring customer satisfaction to all Cirrus customers, potential customers and guests during all visits to the Vision Center campus. The Guest Ambassador enhances builds customer relationships by driving the Service Essentials to create personal experiences to creating a world class environment. Work location may be at various campus offices.

Requirements

• High school diploma or equivalent required.
• 1-3 years customer service in hospitality experience required.
• Demonstrates professionalism
• Ability to work unsupervised
• Excellent communication and organizational skills
• Strong work ethic and professional demeanor
• Attention to detail

Nice To Haves

• Associates or Bachelors in Hospitality preferred.

Responsibilities

• Greet and welcome customers and visitors to the Cirrus campus
• Engage with customers and visitors, anticipate needs
• Receive and process all fuel orders and billing
• Drive customers to various buildings on Cirrus campus
• Provide coverage to other Guest Ambassador locations as needed
• Data entry work, transferring information from Alfa to SalesForce
• Responsible for Patriot Act sign-in log for all Cirrus visitors
• Maintain common spaces (organization, stocking, cleaning, and similar tasks)
• Energize the Cirrus Service Essentials
• Some light administrative work
• Anticipates guests' needs and responds promptly.
• Strives to improve service performance
• Additional duties as required

Benefits

• 401(k) Plan : Dollar-for-dollar match up to 5% after 90 days, with 100% vesting.
• Employer-Paid Coverages : Group term life, short- and long-term disability insurance.
• Comprehensive Health Coverage : Medical, vision, dental, with additional dependent coverage options.
• Free Health Tracking : With rewards for meeting health goals.
• Generous PTO : 100 + hours accrued within the first year.
• Employee Referral Bonus : For referring talented candidates.
• Career Development : Tuition reimbursement and professional growth opportunities.
• Exclusive Discounts : Access to partner and marketplace discounts.
• Community & Engagement : Company and employee clubs at various locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED