Guest Arrival Ambassador

SeaWorld

1d•$13•Onsite

About The Position

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! What you get to do: As a Guest Arrival Ambassador, you’ll keep our park running smoothly while delivering great guest service with a positive, enthusiastic spirit. And you’ll do this in a lot of different ways, including processing group reservations, ensuring quick queues, handling lost ticket issues, providing guest education, handling global reservations and working the parking lot.

Requirements

You must be at least 16 years old
Excellent communication and problem-solving skills
Ability to push, pull and lift a minimum of 50 lbs.
Basic computer skills with Windows/Office
Flexibility in working varied shifts
Ability to process POS transactions and accurately use a register
Ability to walk and stand extensively
Ability to work well as part of a team
Ability to multitask while maintaining a positive attitude and delivering excellent guest service
Ability to complete all legal, company and department training requirements
Ability to work indoors and outdoors, in a variety of weather conditions

Responsibilities

Greet and interact with guests
Answer questions and resolve guest issues
Advise guests on show times and attraction information
Facilitate an organized guest traffic flow
Perform crowd control in order to open and close location efficiently
Accurately process monetary transactions
Handle will call and interaction program requests
Adhere to all cash handling policies and procedures
Work as part of a team to increase productivity while providing excellent guest service
Practice safe work habits, including the use of personal protective equipment