Tutor Coordinator/Retention Specialist, Student Support Services

University of New Orleans•New Orleans, LA

9d•$40,000

About The Position

Student Support Services (SSS) is dedicated to increasing student retention, academic success, and degree completion at the University of New Orleans. The program provides comprehensive academic and non-academic support services at no cost to eligible students, with a focus on supporting those who meet federal income guidelines, are first-generation college students, and/or have documented disabilities. Through individualized guidance and targeted resources, SSS equips students with the tools necessary to succeed academically and persist to graduation.

Requirements

Bachelor's degree.
Experience in working with low-income, first generation students.

Nice To Haves

Master's Degree
Experience in supervising or working directly with a tutoring program.
Computer competency in MS Office Suite.
Direct experience in website and/or budget management.

Responsibilities

Responsible for the selection, training, and supervision of Peer Tutors and Supplemental Instruction Leaders (25%)
Provide support services with program participants in the areas of academic, personal, financial literacy and vocational matters (20%)
Maintain records and files for each participant (10%)
Organize and implement the SSS mentoring program (10%)
Assist in the planning and implementation of cultural and enrichment activities (10%)
Assist in the UNIV 1001 (University Success) and/or ACOR 1006 (Academic Orientation - Career Exploration) courses (5%)
Responsible for payroll records for student workers. Responsible for payroll records for student workers (5%)
Assist in Student Support Services recruitment and public relations activities. (5%)
Assist in the preparation and completion of required reports (5%)
Perform other relate duties as assigned (5%)