Turnkey Renovations & Execution Director

Property RushChattanooga, TN
1d$130,000 - $180,000Remote

About The Position

Head of Operations — Turnkey Renovations & Execution Property Rush | Remote (US) | Open to relocating to Chattanooga in the near future The role in one sentence Own the execution engine (turns + rehabs + vendors + weekly cadence) so the founder can get out of operations and into growth. Why this role exists Property Rush is building the go-to turnkey place for investors. Right now, growth is constrained by operational bandwidth. We need a strong operator to take the day-to-day operational load and turn it into a predictable machine. Compensation Total Compensation (OTE): $130,000 – $180,000 Performance-based incentives tied directly to results. Your Scorecard (5 KPIs you own) ≥ 80% of Department KPIs achieved monthly Cash flow forecast accuracy ≥ 95% (monthly) ≥ 95% of renovation projects delivered on time AND within ±5% of budget Employee satisfaction score ≥ 90% (quarterly survey) Owner & tenant satisfaction score ≥ 9/10 What success looks like By day 30: you’ve installed a weekly operating rhythm and a single “source of truth” dashboard; rehab/turn status is visible and updated; vendor expectations are documented and enforced. By day 90: project delivery is noticeably tighter, team accountability is consistent, and fewer decisions require founder involvement. By 6–12 months: operations run on SOPs + cadence, KPIs are hit without heroics, and we can scale without service breaking. Outcomes you’ll drive Faster turns and fewer “stuck” rehabs Vendors who hit standards (or get replaced quickly) Teams that execute against clear KPIs Reliable forecasting and disciplined spending High satisfaction without constant firefighting

Requirements

  • Proven experience overseeing multiple rehab/turn projects concurrently
  • Strong vendor management (schedules, quality, budgets, communication)
  • Comfortable building SOPs, dashboards, and accountability rhythms
  • US-based; open to Chattanooga relocation later (not required upfront)
  • 5+ years in ops leadership (property management, construction ops, field ops, home services, etc.)

Responsibilities

  • Run weekly KPI meetings (leaders show numbers + plan + commitments)
  • Set priorities, remove blockers, and follow through until complete
  • Standardize scopes, checklists, inspection gates, and handoffs
  • Control change orders and enforce budget discipline
  • Track: scope → bid → start → QC → completion → ready-to-lease
  • Build a vendor bench (primary + backup)
  • Implement contractor scorecards + service-level expectations
  • Negotiate pricing and enforce quality standards
  • Coach department leads; address performance gaps quickly
  • Improve role clarity, training, and employee experience

Benefits

  • We offer a flexible schedule, employee assistance program, professional development support, and a referral program.
  • This role also includes the opportunity to transition into a full-time permanent position based on performance.
  • Full-time employees may be eligible for a comprehensive benefits package including medical, dental, vision, 401(k), paid time off, paid holidays, and additional company-sponsored benefits.
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