Turndown Attendant, Part Time

Four Seasons Hotels and Resorts•Denver, CO

1d•Onsite

About The Position

Four Seasons is powered by its people, committed to creating exceptional guest experiences through a world-class employee experience and company culture, believing in genuine connections. The company aims to perfect the travel experience through innovation and high hospitality standards, offering lifelong careers with global potential. The Denver location is an urban retreat offering sporting events, concerts, performing arts, and proximity to slopes, with 24-hour room service, locally sourced cuisine at EDGE Restaurant & Bar, and a spa. The Basic Purpose of the Turndown Attendant is to provide a comfortable evening environment in Guest Rooms by cleaning and refreshing the room in the early evening and preparing the room for the guest to sleep in.

Responsibilities

Role hours of 4:30PM through 9:30PM.
Has a set number of occupied rooms to clean during a shift.
Removes used towels and replaces them with clean ones from the Linen Closet.
Wipes down any wet services in the bathroom.
Folds any clothing left in room and places it in appropriate spot.
Removes Room Service trays, dishes and carts to service landings.
Closes drapes, reduces lighting, turn music on softly and prepares bed.
Restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens.
Prepares unoccupied rooms for turndown for arriving guests.
Performs full Room Attendant duties in occupied rooms and late check-out rooms when needed.
Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
Works harmoniously and professionally with co-workers and supervisors.
Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Desk Attendant and House Attendant.