Turndown Attendant - Part-time

Hyatt Hotels Corp.•Tucson, AZ

47d

About The Position

The Miraval journey is about creating a life in balance, healing the whole self, and engaging in the present moment. It is our ongoing purpose to bring imagination, authenticity, and meaning to wellness. Each day we work to bring out the best in all we do. Not for the world to take notice, but for our guests and employees to take comfort in. We do this because we believe in the power of the individual. To create balance and live your best. We do this because we are Miraval. The Turndown Attendant will provide evening housekeeping service to guest rooms by freshening the rooms, restocking, and fulfilling other guest requests.

Requirements

A true desire to satisfy the needs of others in a fast-paced environment
Verbal and written communication skills, basic reading, writing, and English speaking skills
Ability to stand for long periods of time and walk moderate distances
Ability to lift, pull, and push a moderate weight (about 50 pounds)
Strong attention to detail
Ability to drive a golf cart, walk, and answer a radio
Ability to work outdoors up to 95% of the shift, under all seasonal weather conditions and during the night
Must be able to work a flexible schedule, including weekends and holidays. Shift times are typically 5:00pm-9:30pm.

Nice To Haves

Previous Housekeeping experience in a hotel or resort preferred.

Responsibilities

Report to work in a clean and pressed uniform including a name tag and a SMILE
Review nightly room assignment, making note of VIPs, amenities deliveries and any other special requests
Gather Turn Down supplies and stock housekeeping cart
Turn down bed according to standards
Empty trash
Check patio and lock patio door and screen
Draw curtains fully and neatly
Leave only the nightstand lamps and entry light on
Tidy room and restock amenities
Fold guest clothes and arrange neatly
Pair and neatly arrange shoes
Remove soiled room service dishes
Clean used glasses and mugs
Replace dirty towels and re-hang used towels
Rinse sink and dry out
Make sure toilet is clean and the toilet paper is refolded
Ensure bathroom floor is clean and dry
Ensure tub/shower is clean and dry
Bring dirty linen down to laundry at end of shift
Deposit all trash and recyclables into proper receptacles, following proper recycling procedures
Clean off golf carts, park and connect to the charger
Clean off and restock housekeeping TD carts
Clean the Housekeeping office and storerooms
Complete all Turn Down Housekeeping reports
Re-fill chemical bottles for Room Attendants
Report any maintenance items or special HSKP needs to supervisor
Respond to guest calls or management request calls on timely manner
Attend daily stand up, scheduled meetings and trainings
Adhere to grooming standards
Have a positive attitude and work together with co-workers
Pick up any trash on the grounds

Benefits

Complimentary room nights
Unlimited discounted and Friends & Family Room Rates
Medical, Prescription, Dental and Vision Insurance on 30th day of employment
401K with company match
Generous Paid Time Off policy
Paid sick time
Paid Family Bonding Time and Adoption Assistance
Tuition & Wellbeing Reimbursement
Free colleague meals during shift
Employee Stock Purchase Plan
Access to resort facilities including spa services, programs, hiking trails and gym
Exact benefit package is contingent on status