Turndown Attendant (Part-time)

AccorHotel • Wailea-Makena, HI

17h • $27

About The Position

As a Turndown Attendant , you will create a restful space for our guests to return to at the end of the day – and you will take pride in knowing that your thoughtful attention to detail makes them feel welcomed and cherished. Hourly rate: $26.50

Requirements

• Previous experience in luxury hotel environment desirable
• Warm and caring personality; previous housekeeping experience an asset
• Ability to work cohesively as part of a team with minimum supervision
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Must have manual dexterity to be able to carry out essential functions, operate housekeeping devices and other cleaning equipment as needed
• Must be able to lift and carry 30 lbs.
• Must be able to push and pull 100 lbs.
• Constant standing, walking and reaching
• Frequent lifting/carrying, pushing and pulling
• Occasional crouching, bending, stooping, and kneeling
• Requires grasping, writing, repetitive motions, listening, hearing and visual acuity
• All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA).
• This Position does not offer sponsorship of Work Visas.
• Resumes submitted that cannot fulfill these requirements will not be considered.

Responsibilities

• Overall tidying of occupied guestrooms to include, but not limited to: turndown beds, dusting, neatly arranging guest belongings, removing soiled linen, retrieving clean linen from linen closets, vacuuming, amenity replenishment and bathroom cleaning if required
• Report any mattress protector, blankets, bedspreads and valances in need of change
• Call In Room Dining for removal of trays/trolleys
• Regularly update, record and/or report suite status: turned down, do not require service, Privacy Please, etc.
• Take accurate room status reports at the end of the shift
• Maintain proper usage of cleaning supplies and equipment; report any malfunctioning equipment
• Keep linen closets, supply closet and landing organized and clean
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
• Focus attention on guest needs, remaining calm and courteous at all times
• Be knowledgeable of the island, our resort and its offerings in order to be our guests’ trusted guide
• Carry out duties in accordance with company policies/procedures to ensure safety and security of guests and colleagues, including reporting suspicious persons and lost and found items
• Promote and enforce health and safety awareness as well as have a complete understanding of the emergency procedures
• Follow hotel and departmental policies, procedures and service standards
• Schedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including overnight, weekends and holidays, to accommodate the business and demands of the hotel.

Benefits

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k)
• One complimentary duty meal for all employees that work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees