Turndown Attendant (Part-time)

AccorHotelWailea-Makena, HI
17h$27

About The Position

As a Turndown Attendant , you will create a restful space for our guests to return to at the end of the day – and you will take pride in knowing that your thoughtful attention to detail makes them feel welcomed and cherished. Hourly rate: $26.50

Requirements

  • Previous experience in luxury hotel environment desirable
  • Warm and caring personality; previous housekeeping experience an asset
  • Ability to work cohesively as part of a team with minimum supervision
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming
  • Must have manual dexterity to be able to carry out essential functions, operate housekeeping devices and other cleaning equipment as needed
  • Must be able to lift and carry 30 lbs.
  • Must be able to push and pull 100 lbs.
  • Constant standing, walking and reaching
  • Frequent lifting/carrying, pushing and pulling
  • Occasional crouching, bending, stooping, and kneeling
  • Requires grasping, writing, repetitive motions, listening, hearing and visual acuity
  • All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA).
  • This Position does not offer sponsorship of Work Visas.
  • Resumes submitted that cannot fulfill these requirements will not be considered.

Responsibilities

  • Overall tidying of occupied guestrooms to include, but not limited to: turndown beds, dusting, neatly arranging guest belongings, removing soiled linen, retrieving clean linen from linen closets, vacuuming, amenity replenishment and bathroom cleaning if required
  • Report any mattress protector, blankets, bedspreads and valances in need of change
  • Call In Room Dining for removal of trays/trolleys
  • Regularly update, record and/or report suite status: turned down, do not require service, Privacy Please, etc.
  • Take accurate room status reports at the end of the shift
  • Maintain proper usage of cleaning supplies and equipment; report any malfunctioning equipment
  • Keep linen closets, supply closet and landing organized and clean
  • Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
  • Focus attention on guest needs, remaining calm and courteous at all times
  • Be knowledgeable of the island, our resort and its offerings in order to be our guests’ trusted guide
  • Carry out duties in accordance with company policies/procedures to ensure safety and security of guests and colleagues, including reporting suspicious persons and lost and found items
  • Promote and enforce health and safety awareness as well as have a complete understanding of the emergency procedures
  • Follow hotel and departmental policies, procedures and service standards
  • Schedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including overnight, weekends and holidays, to accommodate the business and demands of the hotel.

Benefits

  • Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
  • 401(k)
  • One complimentary duty meal for all employees that work more than 6 hours per shift
  • Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
  • Wellness Offerings
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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