Turf & Utility Service Technician

BUCKLIN TRACTOR & IMPLEMENT CO INC•Great Bend, KS

5d•Onsite

About The Position

Bucklin Tractor & Implement Co. (BTI) is looking for a highly motivated Turf & Utility Service Technican to join our team in our Great Bend location. A Turf & Utility Service Technician's primary responsibility is to work on turf and utility equipment; complete necessary paperwork; maintain excellent customer service; maintain a safe working area; participate in service training. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman. BTI is a premier agriculture and farm equipment dealership serving central and western Kansas. Since 1944, BTI has valued the opportunity to create long-term relationships with our customers by giving them the best customer service available.

Requirements

Minimum 1-2 years of experience performing mechanical service repairs required
Ability to perform basic repairs and required maintenance using special tools and equipment, following Technical Manual procedures.
Proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of turf and utility equipment.
Ability to operate vehicles and equipment used for diagnostic purposes.
Ability to use Service Advisor and perform basic computer functions.
Proficient oral and written communication skills.
Ability to lift at least 75 lbs. repeatedly.
High School Diploma or equivalent experience required
Valid drivers license is required.

Nice To Haves

Ag Tech Graduate or 2 years of John Deere experience preferred
Associates degree preferred.

Responsibilities

Work on equipment by: Properly diagnosing mechanical problems on turf and utility equipment.
Properly disassembling equipment/components, as needed.
Repairing components and machinery.
Properly reassembling equipment/components.
Reporting any additional work required on equipment to ensure proper operation and safety.
Complete necessary paperwork by: Documenting work done in detail on segments and work orders.
Turning in documentation in a timely fashion.
Keeping records required to establish cost of parts and labor charge to customer.
Maintain excellent customer service relations by: Handling customer issues both objectively and tactfully.
Treating each customer with respect.
Maintain a safe working area by: Maintaining and caring for shop tools, equipment, and vehicles; putting everything back in its designated location.
Maintaining a clean work area.
Performing work in a neat and orderly manner.
Following all safety rules and regulations.
Using safe practices in performing work assignments.
Participate in John Deere training courses and other continuing education classes, as assigned.
Perform related and other duties, as assigned.